HILLVIEW HEALTH CARE CTR – LA CROSSE, WI

CMS Verified | 2026-03-01

Hillview Health Care Ctr

3501 PARK LANE DR, La Crosse, WI 54601
(608) 789-4800
40 beds
All La Crosse facilities
4.0*
Overall
3.0*
Health Inspection
2.0*
Quality Care
5.0*
Staffing
68.9
Score /100
#8785
National Rank

#8785
of 14703 facilities
National
40.3% position
#180
of 323 in WI
State Rank
#5
of 7 in La Crosse
County Rank
#3
of 4 in La Crosse
City Rank
#3
of 4 in ZIP 54601
ZIP Rank






About Hillview Health Care CtrHillview Health Care Ctr is located at 3501 Park Lane Dr, La Crosse, WI, reachable at (608) 789-4800. This Government – County facility operates 40.0 certified beds and serves an average of 36 residents per day. Medicare and Medicaid services have been provided since 1989-10-01. The facility currently holds a above average (4-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

Hillview Health Care Ctr

Address

3501 Park Lane Dr, La Crosse, WI 54601

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 40 Certified Beds
  • Ownership: Government – County
  • Resident Council: Resident
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
✅ Above Average (4★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
✅ Excellent (5★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 10 fine(s) over 5 years
5-Year Trend
Improving over 5 years
68.9
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#8785 of 14703 nationally – #180 of 323 in Wisconsin

Who Is This Facility Best For?

Hillview Health Care Ctr offers a mid-range care option in La Crosse, WI. It is particularly well-suited for long-term residents based on its Quality Measure scores. Above-average staffing levels make it a good option for residents needing intensive nursing care.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

4 / 5
Health Inspection

3 / 5
Staffing Rating

5 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightHillview Health Care Ctr currently provides 4 hours 22 minutes of total nurse staffing per resident per day, including 1 hour 37 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 5 out of 5 reflects strong nurse coverage. Total nursing staff turnover stands at 38.3% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 22 minutes
Nurse Aide Hours2 hours 44 minutes
Licensed Practical Nurse (LPN) Hours1 minute
Registered Nurse (RN) Hours1 hour 37 minutes
Physical Therapist Hours7 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 56 minutes
Weekend Registered Nurse (RN) Hours1 hour 2 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $15,593. 4 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 1
Total Fines Amount $15593.0
Payment Denials 0
Total Penalties 1
Abuse Flag on Record N
Total Weighted Health Survey Score 48.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#8,785
of 14,703
National
Bottom 40%
#180
of 323
WI State
Bottom 44% in WI
#5
of 7
️ La Crosse County
#5 of 7
#3
of 4
️ La Crosse
#3 of 4
#3
of 4
ZIP 54601
#3 of 4

Nationally, Hillview Health Care Ctr ranks 8785th out of 14,703 facilities (composite score: 68.9/100), placing it in the below average nationwide. Within WI, it ranks 180th out of 323 nursing homes. In La Crosse, it ranks 3rd out of 4 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 4. For 2026 staffing: total nurse hours rank #2,864 nationally and RN hours rank #445 nationally (#15 in WI).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank WI State Rank Note
2022 4.33 #2,761 / 14,703 #82 / 323 Top 25%
2023 4.37 #2,493 / 14,703 #70 / 323 Top 25%
2024 4.09 #3,726 / 14,703 #120 / 323 Above average
2025 4.19 #3,511 / 14,703 #125 / 323 Top 25%
2026 4.37 #2,864 / 14,703 #114 / 323 Top 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank WI State Rank Note
2022 1.38 #756 / 14,703 #39 / 323 Top 10%
2023 1.53 #471 / 14,703 #23 / 323 Top 5%
2024 1.30 #783 / 14,703 #45 / 323 Top 10%
2025 1.37 #712 / 14,703 #37 / 323 Top 5%
2026 1.62 #445 / 14,703 #15 / 323 Top 5%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Hillview Health Care Ctr is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1989-10-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (608) 789-4800 or your local Medicaid office to verify current eligibility.

Hillview Health Care Ctr holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (5★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 68.9/100, placing it #8785 of 14703 facilities nationally and #180 of 323 in Wisconsin. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Hillview Health Care Ctr receives a reported average of 4 hours 22 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 37 minutes; Licensed Practical Nurse (LPN) — 1 minute; Nurse Aide — 2 hours 44 minutes. On weekends, total nurse staffing is 3 hours 56 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 38.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $15,593. 4 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $15,593, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 48.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Hillview Health Care Ctr ranks 8785th out of 14,703 facilities (composite score: 68.9/100), placing it in the below average nationwide. Within WI, it ranks 180th out of 323 nursing homes. In La Crosse, it ranks 3rd out of 4 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 4. For 2026 staffing: total nurse hours rank #2,864 nationally and RN hours rank #445 nationally (#15 in WI). Our composite quality score of 68.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in La Crosse, visit: https://nursinghomesnearme.org/wisconsin/la-crosse/

Contact and Location

ADR
Address

3501 PARK LANE DR, La Crosse, WI 54601
Get directions on Google Maps

TEL
LLC
Legal Name

COUNTY OF LA CROSSE

MAP
Browse by Location

All Wisconsin ·
La Crosse County ·
La Crosse ·
ZIP 54601

Facility Details

Number of Certified Beds 40
Average Residents / Day 36 (91% occupancy)
Ownership Type Government – County
Provider Type Medicare and Medicaid
County La Crosse County, WI
City La Crosse, WI
ZIP Code 54601
Approved Since October 1, 1989
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 525426
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org