Hillcrest Country Estates-Cottages is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2015-07-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (402) 885-7000 or your local Medicaid office to verify current eligibility.

Hillcrest Country Estates-Cottages holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 77.4/100, placing it #4814 of 14703 facilities nationally and #51 of 179 in Nebraska. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Hillcrest Country Estates-Cottages receives a reported average of 5 hours 14 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 44 minutes; Licensed Practical Nurse (LPN) — 46 minutes; Nurse Aide — 3 hours 43 minutes. On weekends, total nurse staffing is 4 hours 43 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 61.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $13,000. 32 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $13,000, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 60.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Hillcrest Country Estates-Cottages ranks 4814th out of 14,703 facilities (composite score: 77.4/100), placing it in the above average nationwide. Within NE, it ranks 51st out of 179 nursing homes. In Papillion, it ranks 2nd out of 3 facilities. For 2026 staffing: total nurse hours rank #886 nationally and RN hours rank #4,351 nationally (#63 in NE). Our composite quality score of 77.4/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Papillion, visit: https://nursinghomesnearme.org/nebraska/papillion/