HIGHLAND RIDGE REHAB CENTER – DUBLIN, VA

CMS Verified | 2026-03-01

Highland Ridge Rehab Center

5872 HANKS STREET, Dublin, VA 24084
(540) 674-4193
132 beds
All Dublin facilities
3.0*
Overall
3.0*
Health Inspection
3.0*
Quality Care
2.0*
Staffing
60.79
Score /100
#11822
National Rank

#11822
of 14703 facilities
National
19.6% position
#240
of 289 in VA
State Rank
#2
of 2 in Pulaski
County Rank
#1
of 1 in Dublin
City Rank
#1
of 1 in ZIP 24084
ZIP Rank






About Highland Ridge Rehab CenterHighland Ridge Rehab Center is located at 5872 Hanks Street, Dublin, VA, reachable at (540) 674-4193. This For profit – Corporation facility operates 132.0 certified beds and serves an average of 124 residents per day. It is part of the Hill Valley Healthcare network (40 facilities nationwide). Medicare and Medicaid services have been provided since 1998-09-01. The facility currently holds a average (3-star) overall CMS rating.
Facility

Highland Ridge Rehab Center

Address

5872 Hanks Street, Dublin, VA 24084

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 132 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: HILL VALLEY HEALTHCARE

Quick Verdict

Overall Quality
⚠️ Average (3★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
❌ 11 fine(s) over 5 years
5-Year Trend
Declining over 5 years
60.79
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#11822 of 14703 nationally – #240 of 289 in Virginia

Who Is This Facility Best For?

Highland Ridge Rehab Center offers a mid-range care option in Dublin, VA. It is particularly well-suited for long-term residents based on its Quality Measure scores. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

3 / 5
Health Inspection

3 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightHighland Ridge Rehab Center currently provides 4 hours 9 minutes of total nurse staffing per resident per day, including 25 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 62.9%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 9 minutes
Nurse Aide Hours2 hours 27 minutes
Licensed Practical Nurse (LPN) Hours1 hour 17 minutes
Registered Nurse (RN) Hours25 minutes
Physical Therapist Hours2 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 36 minutes
Weekend Registered Nurse (RN) Hours19 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 11 fine(s) over the 5-year period, totaling $60,010. 70 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 75.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#11,822
of 14,703
National
Bottom 20%
#240
of 289
VA State
Bottom 17% in VA
#2
of 2
️ Pulaski County
#2 of 2
#1
of 1
️ Dublin
Best in city
#1
of 1
ZIP 24084
Best in ZIP

Nationally, Highland Ridge Rehab Center ranks 11822nd out of 14,703 facilities (composite score: 60.8/100), placing it in the bottom 25% nationwide. Within VA, it ranks 240th out of 289 nursing homes. For 2026 staffing: total nurse hours rank #3,947 nationally and RN hours rank #10,626 nationally (#203 in VA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank VA State Rank Note
2022 3.40 #8,688 / 14,703 #113 / 289 Below average
2023 3.31 #9,491 / 14,703 #132 / 289 Below average
2024 3.62 #7,118 / 14,703 #95 / 289 Above average
2025 3.38 #9,987 / 14,703 #148 / 289 Below average
2026 4.15 #3,947 / 14,703 #62 / 289 Above average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank VA State Rank Note
2022 0.45 #9,797 / 14,703 #152 / 289 Below average
2023 0.30 #12,175 / 14,703 #240 / 289 ⚠️ Bottom 25%
2024 0.22 #13,524 / 14,703 #274 / 289 ⚠️ Bottom 10%
2025 0.32 #12,240 / 14,703 #243 / 289 ⚠️ Bottom 25%
2026 0.41 #10,626 / 14,703 #203 / 289 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Highland Ridge Rehab Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1998-09-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (540) 674-4193 or your local Medicaid office to verify current eligibility.

Highland Ridge Rehab Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (2★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 60.8/100, placing it #11822 of 14703 facilities nationally and #240 of 289 in Virginia. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Highland Ridge Rehab Center receives a reported average of 4 hours 9 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 25 minutes; Licensed Practical Nurse (LPN) — 1 hour 17 minutes; Nurse Aide — 2 hours 27 minutes. On weekends, total nurse staffing is 3 hours 36 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 62.9%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 11 fine(s) over the 5-year period, totaling $60,010. 70 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 75.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Highland Ridge Rehab Center ranks 11822nd out of 14,703 facilities (composite score: 60.8/100), placing it in the bottom 25% nationwide. Within VA, it ranks 240th out of 289 nursing homes. For 2026 staffing: total nurse hours rank #3,947 nationally and RN hours rank #10,626 nationally (#203 in VA). Our composite quality score of 60.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Dublin, visit: https://nursinghomesnearme.org/virginia/dublin/

Contact and Location

ADR
Address

5872 HANKS STREET, Dublin, VA 24084
Get directions on Google Maps

TEL
LLC
Legal Name

HIGHLAND SNF OPERATIONS LLC

MAP
Browse by Location

All Virginia ·
Pulaski County ·
Dublin ·
ZIP 24084

Facility Details

Number of Certified Beds 132
Average Residents / Day 124 (95% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Pulaski County, VA
City Dublin, VA
ZIP Code 24084
Approved Since September 1, 1998
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 495333
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org