Highland Care Center Of Redlands is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1971-12-31. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (909) 793-2678 or your local Medicaid office to verify current eligibility.

Highland Care Center Of Redlands holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (2★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 59.7/100, placing it #12155 of 14703 facilities nationally and #1060 of 1162 in California. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Highland Care Center Of Redlands receives a reported average of 4 hours 4 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 20 minutes; Licensed Practical Nurse (LPN) — 1 hour 15 minutes; Nurse Aide — 2 hours 29 minutes. On weekends, total nurse staffing is 3 hours 40 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 51.2%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $12,931. 22 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $12,931, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 90.75 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Highland Care Center Of Redlands ranks 12155th out of 14,703 facilities (composite score: 59.7/100), placing it in the bottom 25% nationwide. Within CA, it ranks 1060th out of 1,162 nursing homes. In Redlands, it ranks 6th out of 7 facilities. For 2026 staffing: total nurse hours rank #4,436 nationally and RN hours rank #12,194 nationally (#899 in CA). Our composite quality score of 59.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Redlands, visit: https://nursinghomesnearme.org/california/redlands/