HIGHER CALL NURSING CENTER – QUAPAW, OK

CMS Verified | 2026-03-01

Higher Call Nursing Center

407 WHITEBIRD STREET, Quapaw, OK 74363
(918) 674-2233
86 beds
All Quapaw facilities
1.0*
Overall
1.0*
Health Inspection
3.0*
Quality Care
3.0*
Staffing
65.16
Score /100
#10288
National Rank

#10288
of 14703 facilities
National
30.0% position
#158
of 284 in OK
State Rank
#3
of 5 in Ottawa
County Rank
#1
of 1 in Quapaw
City Rank
#1
of 1 in ZIP 74363
ZIP Rank






About Higher Call Nursing CenterHigher Call Nursing Center is located at 407 Whitebird Street, Quapaw, OK, reachable at (918) 674-2233. This For profit – Corporation facility operates 86.0 certified beds and serves an average of 42 residents per day. It is part of the Global Healthcare Reit network (10 facilities nationwide). Medicare and Medicaid services have been provided since 2020-10-06. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Higher Call Nursing Center

Address

407 Whitebird Street, Quapaw, OK 74363

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 86 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: GLOBAL HEALTHCARE REIT

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
❌ 11 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
65.16
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#10288 of 14703 nationally – #158 of 284 in Oklahoma

Who Is This Facility Best For?

Higher Call Nursing Center may be considered for families with limited options in Quapaw, OK, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

4 / 5
Short-Stay QM Rating

2 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightHigher Call Nursing Center currently provides 3 hours 41 minutes of total nurse staffing per resident per day, including 28 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover is high at 68.1%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 41 minutes
Nurse Aide Hours2 hours 32 minutes
Licensed Practical Nurse (LPN) Hours42 minutes
Registered Nurse (RN) Hours28 minutes
Physical Therapist Hours1 minute

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 40 minutes
Weekend Registered Nurse (RN) Hours18 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 3 fine(s) totaling $40,077. 2 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 3
Total Fines Amount $40077.0
Payment Denials 1
Total Penalties 4
Abuse Flag on Record N
Total Weighted Health Survey Score 153.75 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#10,288
of 14,703
National
Bottom 30%
#158
of 284
OK State
Bottom 44% in OK
#3
of 5
️ Ottawa County
#3 of 5
#1
of 1
️ Quapaw
Best in city
#1
of 1
ZIP 74363
Best in ZIP

Nationally, Higher Call Nursing Center ranks 10288th out of 14,703 facilities (composite score: 65.2/100), placing it in the below average nationwide. Within OK, it ranks 158th out of 284 nursing homes. For 2026 staffing: total nurse hours rank #7,298 nationally and RN hours rank #9,627 nationally (#48 in OK).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank OK State Rank Note
2022 2.92 #12,189 / 14,703 #246 / 284 ⚠️ Bottom 25%
2023 3.38 #8,885 / 14,703 #181 / 284 Below average
2024 4.26 #2,915 / 14,703 #43 / 284 Top 25%
2025 3.67 #7,211 / 14,703 #134 / 284 Above average
2026 3.69 #7,298 / 14,703 #142 / 284 Above average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank OK State Rank Note
2022 0.29 #12,668 / 14,703 #173 / 284 ⚠️ Bottom 25%
2023 0.35 #11,291 / 14,703 #103 / 284 ⚠️ Bottom 25%
2024 0.47 #8,860 / 14,703 #51 / 284 Below average
2025 0.28 #12,840 / 14,703 #159 / 284 ⚠️ Bottom 25%
2026 0.46 #9,627 / 14,703 #48 / 284 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Higher Call Nursing Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2020-10-06. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (918) 674-2233 or your local Medicaid office to verify current eligibility.

Higher Call Nursing Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (3★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 65.2/100, placing it #10288 of 14703 facilities nationally and #158 of 284 in Oklahoma. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Higher Call Nursing Center receives a reported average of 3 hours 41 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 28 minutes; Licensed Practical Nurse (LPN) — 42 minutes; Nurse Aide — 2 hours 32 minutes. On weekends, total nurse staffing is 3 hours 40 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 68.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 3 fine(s) totaling $40,077. 2 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 3 fine(s) totaling $40,077, and 1 Medicare payment denial(s). Total penalties: 4. The Total Weighted Health Survey Score is 153.75 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Higher Call Nursing Center ranks 10288th out of 14,703 facilities (composite score: 65.2/100), placing it in the below average nationwide. Within OK, it ranks 158th out of 284 nursing homes. For 2026 staffing: total nurse hours rank #7,298 nationally and RN hours rank #9,627 nationally (#48 in OK). Our composite quality score of 65.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Quapaw, visit: https://nursinghomesnearme.org/oklahoma/quapaw/

Contact and Location

ADR
Address

407 WHITEBIRD STREET, Quapaw, OK 74363
Get directions on Google Maps

TEL
LLC
Legal Name

GLOBAL HIGHER CALL NURSING LLC

MAP
Browse by Location

All Oklahoma ·
Ottawa County ·
Quapaw ·
ZIP 74363

Facility Details

Number of Certified Beds 86
Average Residents / Day 42 (49% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Ottawa County, OK
City Quapaw, OK
ZIP Code 74363
Approved Since October 6, 2020
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 375579
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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