Heartland is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2016-09-13. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (615) 885-2320 or your local Medicaid office to verify current eligibility.

Heartland holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (3★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 81.9/100, placing it #2833 of 14703 facilities nationally and #67 of 303 in Tennessee. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Heartland receives a reported average of 3 hours 44 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 33 minutes; Licensed Practical Nurse (LPN) — 54 minutes; Nurse Aide — 2 hours 17 minutes. On weekends, total nurse staffing is 3 hours 29 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 50.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $7,901. 16 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $7,901, and 1 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 51.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Heartland ranks 2833rd out of 14,703 facilities (composite score: 81.9/100), placing it in the top 25% nationwide. Within TN, it ranks 67th out of 303 nursing homes. In Nashville, it ranks 6th out of 12 facilities. For 2026 staffing: total nurse hours rank #6,887 nationally and RN hours rank #7,697 nationally (#141 in TN). Our composite quality score of 81.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Nashville, visit: https://nursinghomesnearme.org/tennessee/nashville/