Heart Of The Ozarks Healthcare Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1984-06-04. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (417) 683-4129 or your local Medicaid office to verify current eligibility.

Heart Of The Ozarks Healthcare Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (2★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 59.7/100, placing it #12155 of 14703 facilities nationally and #278 of 487 in Missouri. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Heart Of The Ozarks Healthcare Center receives a reported average of 3 hours 14 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 34 minutes; Licensed Practical Nurse (LPN) — 18 minutes; Nurse Aide — 2 hours 23 minutes. On weekends, total nurse staffing is 2 hours 49 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 56.9%. Families are encouraged to ask about current staffing schedules during their facility visit.

Heart Of The Ozarks Healthcare Center has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. 7 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 49.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Heart Of The Ozarks Healthcare Center ranks 12155th out of 14,703 facilities (composite score: 59.7/100), placing it in the bottom 25% nationwide. Within MO, it ranks 278th out of 487 nursing homes. For 2026 staffing: total nurse hours rank #11,622 nationally and RN hours rank #7,369 nationally (#101 in MO). Our composite quality score of 59.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Ava, visit: https://nursinghomesnearme.org/missouri/ava/