Havencare At Valerie Manor is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1990-02-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (860) 489-1008 or your local Medicaid office to verify current eligibility.

Havencare At Valerie Manor holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (N/A★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 74.8/100, placing it #6036 of 14703 facilities nationally and #81 of 191 in Connecticut. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Havencare At Valerie Manor receives a reported average of N/A of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — N/A; Licensed Practical Nurse (LPN) — N/A; Nurse Aide — N/A. On weekends, total nurse staffing is N/A per resident per day. The CMS Staffing Rating for this facility is N/A out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 46.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 6 fine(s) over the 5-year period, totaling $51,150. 22 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 95.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Havencare At Valerie Manor ranks 6036th out of 14,703 facilities (composite score: 74.8/100), placing it in the above average nationwide. Within CT, it ranks 81st out of 191 nursing homes. In Torrington, it ranks 1st out of 4 facilities. Among facilities sharing its ZIP code, it ranks 1st of 4. For 2025 staffing: total nurse hours rank #11,923 nationally and RN hours rank #7,454 nationally (#102 in CT). Our composite quality score of 74.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Torrington, visit: https://nursinghomesnearme.org/connecticut/torrington/