HARBOR VILLAGE NORTH HEALTH AND REHABILITATION CEN – NEW LONDON, CT

CMS Verified | 2026-03-01

Harbor Village North Health And Rehabilitation Cen

78 VIETS ST EXTENSION, New London, CT 6320
(860) 447-1416
128 beds
All New London facilities
2.0*
Overall
2.0*
Health Inspection
3.0*
Quality Care
3.0*
Staffing
66.25
Score /100
#9868
National Rank

#9868
of 14703 facilities
National
32.9% position
#133
of 191 in CT
State Rank
#10
County Rank
#2
of 2 in New London
City Rank
#2
of 2 in ZIP 6320
ZIP Rank






About Harbor Village North Health And Rehabilitation CenHarbor Village North Health And Rehabilitation Cen is located at 78 Viets St Extension, New London, CT, reachable at (860) 447-1416. This For profit – Limited Liability company facility operates 128.0 certified beds and serves an average of 116 residents per day. Medicare and Medicaid services have been provided since 1971-09-01. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Harbor Village North Health And Rehabilitation Cen

Address

78 Viets St Extension, New London, CT 6320

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 128 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
⚠️ Below Average (2★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
⚠️ 2 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
66.25
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#9868 of 14703 nationally – #133 of 191 in Connecticut

Who Is This Facility Best For?

Harbor Village North Health And Rehabilitation Cen may be considered for families with limited options in New London, CT, but its lower CMS ratings suggest careful due diligence is warranted.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

2 / 5
Health Inspection

2 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

2 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightHarbor Village North Health And Rehabilitation Cen currently provides 3 hours 7 minutes of total nurse staffing per resident per day, including 33 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover is 33.3%, near the national average.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 7 minutes
Nurse Aide Hours1 hour 58 minutes
Licensed Practical Nurse (LPN) Hours36 minutes
Registered Nurse (RN) Hours33 minutes
Physical Therapist Hours1 minute

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 55 minutes
Weekend Registered Nurse (RN) Hours29 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance Summary⚠️ CMS has flagged Harbor Village North Health And Rehabilitation Cen with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. The facility has received 2 fine(s) over the 5-year period, totaling $59,176. 8 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 1
Total Penalties 1
Abuse Flag on Record Y
Total Weighted Health Survey Score 86.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#9,868
of 14,703
National
Bottom 33%
#133
of 191
CT State
Bottom 30% in CT
#10
of 14
️ Southeastern Ct County
#10 of 14
#2
of 2
️ New London
#2 of 2
#2
of 2
ZIP 6320
#2 of 2

Nationally, Harbor Village North Health And Rehabilitation Cen ranks 9868th out of 14,703 facilities (composite score: 66.2/100), placing it in the below average nationwide. Within CT, it ranks 133rd out of 191 nursing homes. In New London, it ranks 2nd out of 2 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #12,521 nationally and RN hours rank #7,546 nationally (#109 in CT).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank CT State Rank Note
2022 2.83 #12,630 / 14,703 #168 / 191 ⚠️ Bottom 25%
2023 3.10 #11,278 / 14,703 #156 / 191 ⚠️ Bottom 25%
2024 3.11 #11,818 / 14,703 #171 / 191 ⚠️ Bottom 25%
2025 3.17 #11,847 / 14,703 #162 / 191 ⚠️ Bottom 25%
2026 3.12 #12,521 / 14,703 #169 / 191 ⚠️ Bottom 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank CT State Rank Note
2022 0.50 #8,722 / 14,703 #143 / 191 Below average
2023 0.40 #10,194 / 14,703 #168 / 191 Below average
2024 0.38 #10,892 / 14,703 #177 / 191 Below average
2025 0.51 #8,224 / 14,703 #126 / 191 Below average
2026 0.56 #7,546 / 14,703 #109 / 191 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Harbor Village North Health And Rehabilitation Cen is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1971-09-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (860) 447-1416 or your local Medicaid office to verify current eligibility.

Harbor Village North Health And Rehabilitation Cen holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (3★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 66.2/100, placing it #9868 of 14703 facilities nationally and #133 of 191 in Connecticut. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Harbor Village North Health And Rehabilitation Cen receives a reported average of 3 hours 7 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 33 minutes; Licensed Practical Nurse (LPN) — 36 minutes; Nurse Aide — 1 hour 58 minutes. On weekends, total nurse staffing is 2 hours 55 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 33.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Harbor Village North Health And Rehabilitation Cen with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. The facility has received 2 fine(s) over the 5-year period, totaling $59,176. 8 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 1 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 86.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Harbor Village North Health And Rehabilitation Cen ranks 9868th out of 14,703 facilities (composite score: 66.2/100), placing it in the below average nationwide. Within CT, it ranks 133rd out of 191 nursing homes. In New London, it ranks 2nd out of 2 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #12,521 nationally and RN hours rank #7,546 nationally (#109 in CT). Our composite quality score of 66.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in New London, visit: https://nursinghomesnearme.org/connecticut/new-london/

Contact and Location

ADR
Address

78 VIETS ST EXTENSION, New London, CT 6320
Get directions on Google Maps

TEL
LLC
Legal Name

WV-CROSSINGS EAST LLC

MAP

Facility Details

Number of Certified Beds 128
Average Residents / Day 116 (91% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Southeastern Ct County, CT
City New London, CT
ZIP Code 6320
Approved Since September 1, 1971
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 075196
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

Leave a Comment