HANOVER HILL HEALTH CARE CENTER – MANCHESTER, NH

CMS Verified | 2026-03-01

Hanover Hill Health Care Center

700 HANOVER STREET, Manchester, NH 3104
(603) 627-3826
124 beds
All Manchester facilities
1.0*
Overall
1.0*
Health Inspection
4.0*
Quality Care
2.0*
Staffing
72.25
Score /100
#7235
National Rank

#7235
of 14703 facilities
National
50.8% position
#35
of 74 in NH
State Rank
#13
of 21 in Hillsborough
County Rank
#7
of 9 in Manchester
City Rank
#5
of 7 in ZIP 3104
ZIP Rank






About Hanover Hill Health Care CenterHanover Hill Health Care Center is located at 700 Hanover Street, Manchester, NH, reachable at (603) 627-3826. This For profit – Corporation facility operates 124.0 certified beds and serves an average of 114 residents per day. Medicare and Medicaid services have been provided since 1970-07-24. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Hanover Hill Health Care Center

Address

700 Hanover Street, Manchester, NH 3104

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 124 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
⚠️ 1 fine(s) over 5 years
5-Year Trend
Declining over 5 years
72.25
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#7235 of 14703 nationally – #35 of 74 in New Hampshire

Who Is This Facility Best For?

Hanover Hill Health Care Center may be considered for families with limited options in Manchester, NH, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightHanover Hill Health Care Center currently provides 3 hours 22 minutes of total nurse staffing per resident per day, including 26 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover stands at 47.0% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 22 minutes
Nurse Aide Hours1 hour 57 minutes
Licensed Practical Nurse (LPN) Hours1 hour
Registered Nurse (RN) Hours26 minutes
Physical Therapist Hours5 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 1 minute
Weekend Registered Nurse (RN) Hours17 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $8,512. No substantiated complaints have been recorded in the available data.
Number of Fines (current period) 1
Total Fines Amount $8512.0
Payment Denials 0
Total Penalties 1
Abuse Flag on Record N
Total Weighted Health Survey Score 37.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#7,235
of 14,703
National
Top 49%
#35
of 74
NH State
Top 47% in NH
#13
of 21
️ Hillsborough County
#13 of 21
#7
of 9
️ Manchester
#7 of 9
#5
of 7
ZIP 3104
#5 of 7

Nationally, Hanover Hill Health Care Center ranks 7235th out of 14,703 facilities (composite score: 72.2/100), placing it in the above average nationwide. Within NH, it ranks 35th out of 74 nursing homes. In Manchester, it ranks 7th out of 9 facilities. Among facilities sharing its ZIP code, it ranks 5th of 7. For 2026 staffing: total nurse hours rank #10,424 nationally and RN hours rank #10,299 nationally (#66 in NH).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank NH State Rank Note
2022 4.01 #4,268 / 14,703 #29 / 74 Above average
2023 4.29 #2,765 / 14,703 #20 / 74 Top 25%
2024 3.83 #5,365 / 14,703 #28 / 74 Above average
2025 3.87 #5,474 / 14,703 #32 / 74 Above average
2026 3.37 #10,424 / 14,703 #45 / 74 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank NH State Rank Note
2022 0.66 #5,842 / 14,703 #41 / 74 Above average
2023 0.48 #8,463 / 14,703 #57 / 74 Below average
2024 0.51 #8,061 / 14,703 #62 / 74 Below average
2025 0.52 #8,019 / 14,703 #59 / 74 Below average
2026 0.43 #10,299 / 14,703 #66 / 74 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Hanover Hill Health Care Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1970-07-24. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (603) 627-3826 or your local Medicaid office to verify current eligibility.

Hanover Hill Health Care Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (2★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 72.2/100, placing it #7235 of 14703 facilities nationally and #35 of 74 in New Hampshire. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Hanover Hill Health Care Center receives a reported average of 3 hours 22 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 26 minutes; Licensed Practical Nurse (LPN) — 1 hour; Nurse Aide — 1 hour 57 minutes. On weekends, total nurse staffing is 3 hours 1 minute per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 47.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $8,512. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $8,512, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 37.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Hanover Hill Health Care Center ranks 7235th out of 14,703 facilities (composite score: 72.2/100), placing it in the above average nationwide. Within NH, it ranks 35th out of 74 nursing homes. In Manchester, it ranks 7th out of 9 facilities. Among facilities sharing its ZIP code, it ranks 5th of 7. For 2026 staffing: total nurse hours rank #10,424 nationally and RN hours rank #10,299 nationally (#66 in NH). Our composite quality score of 72.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Manchester, visit: https://nursinghomesnearme.org/new_hampshire/manchester/

Contact and Location

ADR
Address

700 HANOVER STREET, Manchester, NH 3104
Get directions on Google Maps

TEL
LLC
Legal Name

HANOVER HILL HEALTH CARE CENTER SERVICES INC.

MAP

Facility Details

Number of Certified Beds 124
Average Residents / Day 114 (92% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Hillsborough County, NH
City Manchester, NH
ZIP Code 3104
Approved Since July 24, 1970
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 305009
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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