Empress Care Center, Llc is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1969-02-10. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (408) 287-0616 or your local Medicaid office to verify current eligibility.

Empress Care Center, Llc holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (4★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 80.5/100, placing it #3444 of 14703 facilities nationally and #429 of 1162 in California. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Empress Care Center, Llc receives a reported average of 4 hours 4 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 39 minutes; Licensed Practical Nurse (LPN) — 51 minutes; Nurse Aide — 2 hours 34 minutes. On weekends, total nurse staffing is 3 hours 44 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 36.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 16 fine(s) over the 5-year period, totaling $56,996. 8 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 104.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Empress Care Center, Llc ranks 3444th out of 14,703 facilities (composite score: 80.5/100), placing it in the top 25% nationwide. Within CA, it ranks 429th out of 1,162 nursing homes. In San Jose, it ranks 8th out of 19 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 5. For 2026 staffing: total nurse hours rank #4,435 nationally and RN hours rank #5,751 nationally (#326 in CA). Our composite quality score of 80.5/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in San Jose, visit: https://nursinghomesnearme.org/california/san-jose/