ELEVATE CARE PALOS HEIGHTS – PALOS HEIGHTS, IL

CMS Verified | 2026-03-01

Elevate Care Palos Heights

12550 SOUTH RIDGELAND AVENUE, Palos Heights, IL 60463
(708) 597-9300
111 beds
All Palos Heights facilities
1.0*
Overall
2.0*
Health Inspection
3.0*
Quality Care
1.0*
Staffing
63.53
Score /100
#10883
National Rank

#10883
of 14703 facilities
National
26.0% position
#271
of 668 in IL
State Rank
#91
of 202 in Cook
County Rank
#1
City Rank
#1
of 3 in ZIP 60463
ZIP Rank






About Elevate Care Palos HeightsElevate Care Palos Heights is located at 12550 South Ridgeland Avenue, Palos Heights, IL, reachable at (708) 597-9300. This For profit – Limited Liability company facility operates 111.0 certified beds and serves an average of 93 residents per day. It is part of the Elevate Care network (12 facilities nationwide). Medicare and Medicaid services have been provided since 1993-08-26. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Elevate Care Palos Heights

Address

12550 South Ridgeland Avenue, Palos Heights, IL 60463

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 111 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: ELEVATE CARE

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
⚠️ 1 fine(s) over 5 years
5-Year Trend
Declining over 5 years
63.53
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#10883 of 14703 nationally – #271 of 668 in Illinois

Who Is This Facility Best For?

Elevate Care Palos Heights may be considered for families with limited options in Palos Heights, IL, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

2 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

4 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightElevate Care Palos Heights currently provides 3 hours 33 minutes of total nurse staffing per resident per day, including 27 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 53.8%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 33 minutes
Nurse Aide Hours1 hour 54 minutes
Licensed Practical Nurse (LPN) Hours1 hour 11 minutes
Registered Nurse (RN) Hours27 minutes
Physical Therapist Hours2 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 3 minutes
Weekend Registered Nurse (RN) Hours18 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance Summary⚠️ CMS has flagged Elevate Care Palos Heights with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 1 fine(s) totaling $32,975. 19 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 1
Total Fines Amount $32975.0
Payment Denials 1
Total Penalties 2
Abuse Flag on Record Y
Total Weighted Health Survey Score 61.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#10,883
of 14,703
National
Bottom 26%
#271
of 668
IL State
Top 41% in IL
#91
of 202
️ Cook County
#91 of 202
#1
of 3
️ Palos Heights
Best in city
#1
of 3
ZIP 60463
Best in ZIP

Nationally, Elevate Care Palos Heights ranks 10883rd out of 14,703 facilities (composite score: 63.5/100), placing it in the below average nationwide. Within IL, it ranks 271st out of 668 nursing homes. In Palos Heights, it ranks 1st out of 3 facilities. Among facilities sharing its ZIP code, it ranks 1st of 3. For 2026 staffing: total nurse hours rank #8,648 nationally and RN hours rank #9,710 nationally (#468 in IL).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank IL State Rank Note
2022 3.26 #9,902 / 14,703 #270 / 668 Below average
2023 3.31 #9,515 / 14,703 #289 / 668 Below average
2024 3.56 #7,603 / 14,703 #221 / 668 Below average
2025 3.52 #8,671 / 14,703 #243 / 668 Below average
2026 3.55 #8,648 / 14,703 #245 / 668 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank IL State Rank Note
2022 0.74 #4,502 / 14,703 #247 / 668 Above average
2023 0.56 #6,898 / 14,703 #357 / 668 Above average
2024 0.64 #5,464 / 14,703 #316 / 668 Above average
2025 0.37 #11,356 / 14,703 #517 / 668 ⚠️ Bottom 25%
2026 0.46 #9,710 / 14,703 #468 / 668 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Elevate Care Palos Heights is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1993-08-26. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (708) 597-9300 or your local Medicaid office to verify current eligibility.

Elevate Care Palos Heights holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (1★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 63.5/100, placing it #10883 of 14703 facilities nationally and #271 of 668 in Illinois. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Elevate Care Palos Heights receives a reported average of 3 hours 33 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 27 minutes; Licensed Practical Nurse (LPN) — 1 hour 11 minutes; Nurse Aide — 1 hour 54 minutes. On weekends, total nurse staffing is 3 hours 3 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 53.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Elevate Care Palos Heights with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 1 fine(s) totaling $32,975. 19 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $32,975, and 1 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 61.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Elevate Care Palos Heights ranks 10883rd out of 14,703 facilities (composite score: 63.5/100), placing it in the below average nationwide. Within IL, it ranks 271st out of 668 nursing homes. In Palos Heights, it ranks 1st out of 3 facilities. Among facilities sharing its ZIP code, it ranks 1st of 3. For 2026 staffing: total nurse hours rank #8,648 nationally and RN hours rank #9,710 nationally (#468 in IL). Our composite quality score of 63.5/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Palos Heights, visit: https://nursinghomesnearme.org/illinois/palos-heights/

Contact and Location

ADR
Address

12550 SOUTH RIDGELAND AVENUE, Palos Heights, IL 60463
Get directions on Google Maps

TEL
LLC
Legal Name

ELEVATE CARE PALOS HEIGHTS LLC

MAP
Browse by Location

All Illinois ·
Cook County ·
Palos Heights ·
ZIP 60463

Facility Details

Number of Certified Beds 111
Average Residents / Day 93 (84% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Cook County, IL
City Palos Heights, IL
ZIP Code 60463
Approved Since August 26, 1993
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 145779
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org