Cypress Glen Retirement Community is certified as a Medicare facility and has been approved to provide these services since 2002-01-10. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (252) 830-0036 or your local Medicaid office to verify current eligibility.

Cypress Glen Retirement Community holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (5★), Staffing (5★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 91.7/100, placing it #383 of 14703 facilities nationally and #10 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Cypress Glen Retirement Community receives a reported average of 5 hours 13 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 6 minutes; Licensed Practical Nurse (LPN) — 38 minutes; Nurse Aide — 3 hours 30 minutes. On weekends, total nurse staffing is 4 hours 22 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Families are encouraged to ask about current staffing schedules during their facility visit.

Cypress Glen Retirement Community has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 2.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Cypress Glen Retirement Community ranks 383rd out of 14,703 facilities (composite score: 91.7/100), placing it in the top 5% nationwide. Within NC, it ranks 10th out of 418 nursing homes. In Greenville, it ranks 1st out of 4 facilities. For 2026 staffing: total nurse hours rank #897 nationally and RN hours rank #1,507 nationally (#19 in NC). Our composite quality score of 91.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Greenville, visit: https://nursinghomesnearme.org/north_carolina/greenville/