Complete Care At Prospect Heights Llc is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2000-01-05. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (201) 678-1800 or your local Medicaid office to verify current eligibility.

Complete Care At Prospect Heights Llc holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (2★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 75.3/100, placing it #5786 of 14703 facilities nationally and #218 of 348 in New Jersey. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Complete Care At Prospect Heights Llc receives a reported average of 3 hours 20 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 49 minutes; Licensed Practical Nurse (LPN) — 1 hour 5 minutes; Nurse Aide — 1 hour 26 minutes. On weekends, total nurse staffing is 2 hours 41 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 50.4%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 7 fine(s) totaling $118,483. 6 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 7 fine(s) totaling $118,483, and 0 Medicare payment denial(s). Total penalties: 7. The Total Weighted Health Survey Score is 112.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Complete Care At Prospect Heights Llc ranks 5786th out of 14,703 facilities (composite score: 75.3/100), placing it in the above average nationwide. Within NJ, it ranks 218th out of 348 nursing homes. In Hackensack, it ranks 2nd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 3. For 2026 staffing: total nurse hours rank #10,730 nationally and RN hours rank #3,481 nationally (#81 in NJ). Our composite quality score of 75.3/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Hackensack, visit: https://nursinghomesnearme.org/new_jersey/hackensack/