COMPLETE CARE AT MILFORD MANOR LLC – WEST MILFORD, NJ

CMS Verified | 2026-03-01

Complete Care At Milford Manor LLC

69 MAPLE ROAD, West Milford, NJ 7480
(973) 697-5640
120 beds
All West Milford facilities
2.0*
Overall
2.0*
Health Inspection
4.0*
Quality Care
2.0*
Staffing
71.07
Score /100
#7811
National Rank

#7811
of 14703 facilities
National
46.9% position
#277
of 348 in NJ
State Rank
#10
of 19 in Passaic
County Rank
#1
of 1 in West Milford
City Rank
#1
of 1 in ZIP 7480
ZIP Rank






About Complete Care At Milford Manor LLCComplete Care At Milford Manor Llc is located at 69 Maple Road, West Milford, NJ, reachable at (973) 697-5640. This For profit – Corporation facility operates 120.0 certified beds and serves an average of 104 residents per day. It is part of the Complete Care network (85 facilities nationwide). Medicare and Medicaid services have been provided since 1989-06-01. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Complete Care At Milford Manor LLC

Address

69 Maple Road, West Milford, NJ 7480

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 120 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: COMPLETE CARE

Quick Verdict

Overall Quality
⚠️ Below Average (2★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
❌ 7 fine(s) over 5 years
5-Year Trend
Declining over 5 years
71.07
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#7811 of 14703 nationally – #277 of 348 in New Jersey

Who Is This Facility Best For?

Complete Care At Milford Manor Llc may be considered for families with limited options in West Milford, NJ, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

2 / 5
Health Inspection

2 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

4 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightComplete Care At Milford Manor Llc currently provides 3 hours 27 minutes of total nurse staffing per resident per day, including 32 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. RN hours per resident have increased from 11 min/day (2022) to 32 min/day (2026), a positive sign of investment in skilled nursing. Total nursing staff turnover is high at 51.7%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 27 minutes
Nurse Aide Hours2 hours 9 minutes
Licensed Practical Nurse (LPN) Hours46 minutes
Registered Nurse (RN) Hours32 minutes
Physical Therapist Hours3 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 51 minutes
Weekend Registered Nurse (RN) Hours16 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $3,595. No substantiated complaints have been recorded in the available data.
Number of Fines (current period) 1
Total Fines Amount $3595.0
Payment Denials 0
Total Penalties 1
Abuse Flag on Record N
Total Weighted Health Survey Score 81.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#7,811
of 14,703
National
Bottom 47%
#277
of 348
NJ State
Bottom 20% in NJ
#10
of 19
️ Passaic County
#10 of 19
#1
of 1
️ West Milford
Best in city
#1
of 1
ZIP 7480
Best in ZIP

Nationally, Complete Care At Milford Manor Llc ranks 7811th out of 14,703 facilities (composite score: 71.1/100), placing it in the below average nationwide. Within NJ, it ranks 277th out of 348 nursing homes. For 2026 staffing: total nurse hours rank #9,570 nationally and RN hours rank #8,140 nationally (#200 in NJ).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank NJ State Rank Note
2022 3.00 #11,691 / 14,703 #287 / 348 ⚠️ Bottom 25%
2023 3.22 #10,274 / 14,703 #248 / 348 Below average
2024 3.08 #11,984 / 14,703 #270 / 348 ⚠️ Bottom 25%
2025 3.40 #9,780 / 14,703 #221 / 348 Below average
2026 3.45 #9,570 / 14,703 #224 / 348 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank NJ State Rank Note
2022 0.19 #13,651 / 14,703 #338 / 348 ⚠️ Bottom 10%
2023 0.27 #12,583 / 14,703 #323 / 348 ⚠️ Bottom 25%
2024 0.51 #7,889 / 14,703 #209 / 348 Below average
2025 0.27 #12,994 / 14,703 #315 / 348 ⚠️ Bottom 25%
2026 0.53 #8,140 / 14,703 #200 / 348 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Complete Care At Milford Manor Llc is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1989-06-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (973) 697-5640 or your local Medicaid office to verify current eligibility.

Complete Care At Milford Manor Llc holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (2★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 71.1/100, placing it #7811 of 14703 facilities nationally and #277 of 348 in New Jersey. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Complete Care At Milford Manor Llc receives a reported average of 3 hours 27 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 32 minutes; Licensed Practical Nurse (LPN) — 46 minutes; Nurse Aide — 2 hours 9 minutes. On weekends, total nurse staffing is 2 hours 51 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 51.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $3,595. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $3,595, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 81.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Complete Care At Milford Manor Llc ranks 7811th out of 14,703 facilities (composite score: 71.1/100), placing it in the below average nationwide. Within NJ, it ranks 277th out of 348 nursing homes. For 2026 staffing: total nurse hours rank #9,570 nationally and RN hours rank #8,140 nationally (#200 in NJ). Our composite quality score of 71.1/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in West Milford, visit: https://nursinghomesnearme.org/new_jersey/west-milford/

Contact and Location

ADR
Address

69 MAPLE ROAD, West Milford, NJ 7480
Get directions on Google Maps

TEL
LLC
Legal Name

COMPLETE CARE AT MILFORD MANOR LLC

MAP
Browse by Location

All New Jersey ·
Passaic County ·
West Milford ·
ZIP 7480

Facility Details

Number of Certified Beds 120
Average Residents / Day 104 (87% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Passaic County, NJ
City West Milford, NJ
ZIP Code 7480
Approved Since June 1, 1989
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 315276
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org