About Complete Care At Milford Manor LLCComplete Care At Milford Manor Llc is located at 69 Maple Road, West Milford, NJ, reachable at (973) 697-5640. This For profit – Corporation facility operates 120.0 certified beds and serves an average of 104 residents per day. It is part of the Complete Care network (85 facilities nationwide). Medicare and Medicaid services have been provided since 1989-06-01. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
#7811 of 14703 nationally – #277 of 348 in New Jersey
Who Is This Facility Best For?
Complete Care At Milford Manor Llc may be considered for families with limited options in West Milford, NJ, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.
Overall Rating 2022-2026
Total Nurse Hours/Day 2022-2026
Current Ratings (2026)
Overall Rating
★★★★★2 / 5
Health Inspection
★★★★★2 / 5
Staffing Rating
★★★★★2 / 5
Quality Measures (QM)
★★★★★4 / 5
Long-Stay QM Rating
★★★★★4 / 5
Short-Stay QM Rating
★★★★★3 / 5
5-Year Rating Trends
Overall Rating
Health Inspection Rating
Quality of Care (QM)
Staffing Rating
Average Residents per Day
Occupancy % (Residents / Beds)
Staffing InsightComplete Care At Milford Manor Llc currently provides 3 hours 27 minutes of total nurse staffing per resident per day, including 32 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. RN hours per resident have increased from 11 min/day (2022) to 32 min/day (2026), a positive sign of investment in skilled nursing. Total nursing staff turnover is high at 51.7%, which can affect care continuity.
Current Staffing Hours Per Resident Per Day (2026)
Total Nurse Staffing3 hours 27 minutes
Nurse Aide Hours2 hours 9 minutes
Licensed Practical Nurse (LPN) Hours46 minutes
Registered Nurse (RN) Hours32 minutes
Physical Therapist Hours3 minutes
National average total nurse staffing is approximately 3.5 hours per day
Weekend Staffing Hours Per Resident Per Day (2026)
Weekend Total Nurse Hours2 hours 51 minutes
Weekend Registered Nurse (RN) Hours16 minutes
Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.
5-Year Staffing Trends
Total Nurse Hours/Day
Registered Nurse (RN) Hours/Day
Licensed Practical Nurse (LPN) Hours/Day
Nurse Aide Hours/Day
Total Staff Turnover %
Registered Nurse (RN) Turnover %
Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $3,595. No substantiated complaints have been recorded in the available data.
Nationally, Complete Care At Milford Manor Llc ranks 7811th out of 14,703 facilities (composite score: 71.1/100), placing it in the below average nationwide. Within NJ, it ranks 277th out of 348 nursing homes. For 2026 staffing: total nurse hours rank #9,570 nationally and RN hours rank #8,140 nationally (#200 in NJ).
Total Nurse Staffing – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
NJ State Rank
Note
2022
3.00
#11,691 / 14,703
#287 / 348
⚠️ Bottom 25%
2023
3.22
#10,274 / 14,703
#248 / 348
Below average
2024
3.08
#11,984 / 14,703
#270 / 348
⚠️ Bottom 25%
2025
3.40
#9,780 / 14,703
#221 / 348
Below average
2026
3.45
#9,570 / 14,703
#224 / 348
Below average
Registered Nurse (RN) Hours – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
NJ State Rank
Note
2022
0.19
#13,651 / 14,703
#338 / 348
⚠️ Bottom 10%
2023
0.27
#12,583 / 14,703
#323 / 348
⚠️ Bottom 25%
2024
0.51
#7,889 / 14,703
#209 / 348
Below average
2025
0.27
#12,994 / 14,703
#315 / 348
⚠️ Bottom 25%
2026
0.53
#8,140 / 14,703
#200 / 348
Below average
Total Nurse Rank – National (lower number = better)
Registered Nurse Rank – National (lower number = better)
Frequently Asked Questions
Complete Care At Milford Manor Llc is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1989-06-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (973) 697-5640 or your local Medicaid office to verify current eligibility.
Complete Care At Milford Manor Llc holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (2★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 71.1/100, placing it #7811 of 14703 facilities nationally and #277 of 348 in New Jersey. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.
Each resident at Complete Care At Milford Manor Llc receives a reported average of 3 hours 27 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 32 minutes; Licensed Practical Nurse (LPN) — 46 minutes; Nurse Aide — 2 hours 9 minutes. On weekends, total nurse staffing is 2 hours 51 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 51.7%. Families are encouraged to ask about current staffing schedules during their facility visit.
In the current reporting period, the facility received 1 fine(s) totaling $3,595. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $3,595, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 81.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.
Nationally, Complete Care At Milford Manor Llc ranks 7811th out of 14,703 facilities (composite score: 71.1/100), placing it in the below average nationwide. Within NJ, it ranks 277th out of 348 nursing homes. For 2026 staffing: total nurse hours rank #9,570 nationally and RN hours rank #8,140 nationally (#200 in NJ). Our composite quality score of 71.1/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in West Milford, visit: https://nursinghomesnearme.org/new_jersey/west-milford/
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.