COMPLETE CARE AT HOLIDAY CITY – TOMS RIVER, NJ

CMS Verified | 2026-03-01

Complete Care At Holiday City

4 PLAZA DRIVE, Toms River, NJ 8757
(732) 240-0900
180 beds
All Toms River facilities
3.0*
Overall
3.0*
Health Inspection
5.0*
Quality Care
1.0*
Staffing
73.68
Score /100
#6575
National Rank

#6575
of 14703 facilities
National
55.3% position
#246
of 348 in NJ
State Rank
#20
of 32 in Ocean
County Rank
#7
of 9 in Toms River
City Rank
#2
of 2 in ZIP 8757
ZIP Rank






About Complete Care At Holiday CityComplete Care At Holiday City is located at 4 Plaza Drive, Toms River, NJ, reachable at (732) 240-0900. This For profit – Corporation facility operates 180.0 certified beds and serves an average of 141 residents per day. It is part of the Complete Care network (85 facilities nationwide). Medicare and Medicaid services have been provided since 1993-01-01. The facility currently holds a average (3-star) overall CMS rating.
Facility

Complete Care At Holiday City

Address

4 Plaza Drive, Toms River, NJ 8757

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 180 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: COMPLETE CARE

Quick Verdict

Overall Quality
⚠️ Average (3★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
✅ Excellent (5★) quality of care
Compliance
❌ 3 fine(s) over 5 years
5-Year Trend
Declining over 5 years
73.68
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#6575 of 14703 nationally – #246 of 348 in New Jersey

Who Is This Facility Best For?

Complete Care At Holiday City offers a mid-range care option in Toms River, NJ. It scores well for both long-term residents and short-stay rehabilitation patients. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

3 / 5
Health Inspection

3 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

5 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

4 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightComplete Care At Holiday City currently provides 3 hours 3 minutes of total nurse staffing per resident per day, including 16 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 67.3%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 3 minutes
Nurse Aide Hours1 hour 51 minutes
Licensed Practical Nurse (LPN) Hours56 minutes
Registered Nurse (RN) Hours16 minutes
Physical Therapist Hours2 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 45 minutes
Weekend Registered Nurse (RN) Hours9 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $12,155. 9 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 1
Total Fines Amount $12155.0
Payment Denials 0
Total Penalties 1
Abuse Flag on Record N
Total Weighted Health Survey Score 40.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#6,575
of 14,703
National
Top 45%
#246
of 348
NJ State
Bottom 29% in NJ
#20
of 32
️ Ocean County
#20 of 32
#7
of 9
️ Toms River
#7 of 9
#2
of 2
ZIP 8757
#2 of 2

Nationally, Complete Care At Holiday City ranks 6575th out of 14,703 facilities (composite score: 73.7/100), placing it in the above average nationwide. Within NJ, it ranks 246th out of 348 nursing homes. In Toms River, it ranks 7th out of 9 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #12,941 nationally and RN hours rank #13,161 nationally (#326 in NJ).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank NJ State Rank Note
2022 3.54 #7,521 / 14,703 #183 / 348 Below average
2023 3.20 #10,425 / 14,703 #251 / 348 Below average
2024 3.23 #10,778 / 14,703 #238 / 348 Below average
2025 3.31 #10,732 / 14,703 #252 / 348 Below average
2026 3.05 #12,941 / 14,703 #318 / 348 ⚠️ Bottom 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank NJ State Rank Note
2022 0.27 #12,886 / 14,703 #324 / 348 ⚠️ Bottom 25%
2023 0.27 #12,657 / 14,703 #325 / 348 ⚠️ Bottom 25%
2024 0.25 #13,132 / 14,703 #325 / 348 ⚠️ Bottom 25%
2025 0.24 #13,416 / 14,703 #327 / 348 ⚠️ Bottom 10%
2026 0.27 #13,161 / 14,703 #326 / 348 ⚠️ Bottom 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Complete Care At Holiday City is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1993-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (732) 240-0900 or your local Medicaid office to verify current eligibility.

Complete Care At Holiday City holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (1★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 73.7/100, placing it #6575 of 14703 facilities nationally and #246 of 348 in New Jersey. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Complete Care At Holiday City receives a reported average of 3 hours 3 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 16 minutes; Licensed Practical Nurse (LPN) — 56 minutes; Nurse Aide — 1 hour 51 minutes. On weekends, total nurse staffing is 2 hours 45 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 67.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $12,155. 9 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $12,155, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 40.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Complete Care At Holiday City ranks 6575th out of 14,703 facilities (composite score: 73.7/100), placing it in the above average nationwide. Within NJ, it ranks 246th out of 348 nursing homes. In Toms River, it ranks 7th out of 9 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #12,941 nationally and RN hours rank #13,161 nationally (#326 in NJ). Our composite quality score of 73.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Toms River, visit: https://nursinghomesnearme.org/new_jersey/toms-river/

Contact and Location

ADR
Address

4 PLAZA DRIVE, Toms River, NJ 8757
Get directions on Google Maps

TEL
LLC
Legal Name

COMPLETE CARE AT HOLIDAY LLC

MAP
Browse by Location

All New Jersey ·
Ocean County ·
Toms River ·
ZIP 8757

Facility Details

Number of Certified Beds 180
Average Residents / Day 141 (78% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Ocean County, NJ
City Toms River, NJ
ZIP Code 8757
Approved Since January 1, 1993
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 315320
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org