CIVITA CARE CENTER AT MILFORD – MILFORD, CT

CMS Verified | 2026-03-01

Civita Care Center At Milford

2028 BRIDGEPORT AVE, Milford, CT 6460
(203) 877-0371
120 beds
All Milford facilities
1.0*
Overall
2.0*
Health Inspection
1.0*
Quality Care
3.0*
Staffing
50.38
Score /100
#13965
National Rank

#13965
of 14703 facilities
National
5.0% position
#189
of 191 in CT
State Rank
#23
County Rank
#3
of 3 in Milford
City Rank
#3
of 3 in ZIP 6460
ZIP Rank






About Civita Care Center At MilfordCivita Care Center At Milford is located at 2028 Bridgeport Ave, Milford, CT, reachable at (203) 877-0371. This For profit – Limited Liability company facility operates 120.0 certified beds and serves an average of 113 residents per day. It is part of the Civita Care Centers network (6 facilities nationwide). Medicare and Medicaid services have been provided since 1972-02-10. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Civita Care Center At Milford

Address

2028 Bridgeport Ave, Milford, CT 6460

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 120 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: CIVITA CARE CENTERS

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
❌ Poor (1★) quality of care
Compliance
❌ 12 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
50.38
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#13965 of 14703 nationally – #189 of 191 in Connecticut

Who Is This Facility Best For?

Civita Care Center At Milford may be considered for families with limited options in Milford, CT, but its lower CMS ratings suggest careful due diligence is warranted.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

2 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

1 / 5
Long-Stay QM Rating

1 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightCivita Care Center At Milford currently provides 3 hours 22 minutes of total nurse staffing per resident per day, including 28 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover stands at 49.1% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 22 minutes
Nurse Aide Hours2 hours 4 minutes
Licensed Practical Nurse (LPN) Hours50 minutes
Registered Nurse (RN) Hours28 minutes
Physical Therapist Hours5 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 59 minutes
Weekend Registered Nurse (RN) Hours14 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance Summary⚠️ CMS has flagged Civita Care Center At Milford with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 1 fine(s) totaling $14,433. 31 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 1
Total Fines Amount $14433.0
Payment Denials 0
Total Penalties 1
Abuse Flag on Record Y
Total Weighted Health Survey Score 108.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#13,965
of 14,703
National
Bottom 10%
#189
of 191
CT State
Bottom 5% in CT
#23
of 23
️ South Central Ct County
#23 of 23
#3
of 3
️ Milford
#3 of 3
#3
of 3
ZIP 6460
#3 of 3

Nationally, Civita Care Center At Milford ranks 13965th out of 14,703 facilities (composite score: 50.4/100), placing it in the bottom 25% nationwide. Within CT, it ranks 189th out of 191 nursing homes. In Milford, it ranks 3rd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #10,461 nationally and RN hours rank #9,602 nationally (#156 in CT).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank CT State Rank Note
2022 3.32 #9,344 / 14,703 #113 / 191 Below average
2023 3.31 #9,518 / 14,703 #127 / 191 Below average
2024 2.81 #13,299 / 14,703 #186 / 191 ⚠️ Bottom 10%
2025 3.05 #12,643 / 14,703 #173 / 191 ⚠️ Bottom 25%
2026 3.36 #10,461 / 14,703 #143 / 191 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank CT State Rank Note
2022 0.55 #7,724 / 14,703 #124 / 191 Below average
2023 0.48 #8,497 / 14,703 #141 / 191 Below average
2024 0.51 #8,024 / 14,703 #132 / 191 Below average
2025 0.54 #7,642 / 14,703 #104 / 191 Below average
2026 0.46 #9,602 / 14,703 #156 / 191 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Civita Care Center At Milford is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1972-02-10. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (203) 877-0371 or your local Medicaid office to verify current eligibility.

Civita Care Center At Milford holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (3★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 50.4/100, placing it #13965 of 14703 facilities nationally and #189 of 191 in Connecticut. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Civita Care Center At Milford receives a reported average of 3 hours 22 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 28 minutes; Licensed Practical Nurse (LPN) — 50 minutes; Nurse Aide — 2 hours 4 minutes. On weekends, total nurse staffing is 2 hours 59 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 49.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Civita Care Center At Milford with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 1 fine(s) totaling $14,433. 31 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $14,433, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 108.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Civita Care Center At Milford ranks 13965th out of 14,703 facilities (composite score: 50.4/100), placing it in the bottom 25% nationwide. Within CT, it ranks 189th out of 191 nursing homes. In Milford, it ranks 3rd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #10,461 nationally and RN hours rank #9,602 nationally (#156 in CT). Our composite quality score of 50.4/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Milford, visit: https://nursinghomesnearme.org/connecticut/milford/

Contact and Location

ADR
Address

2028 BRIDGEPORT AVE, Milford, CT 6460
Get directions on Google Maps

TEL
LLC
Legal Name

BH MILFORD LLC

MAP

Facility Details

Number of Certified Beds 120
Average Residents / Day 113 (95% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County South Central Ct County, CT
City Milford, CT
ZIP Code 6460
Approved Since February 10, 1972
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 075213
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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