Citadel of Northbrook, The – NORTHBROOK, IL

CMS Verified | 2026-03-01

Citadel Of Northbrook, The

3300 MILWAUKEE AVE., Northbrook, IL 60062
(847) 795-9700
158 beds
All Northbrook facilities
4.0*
Overall
4.0*
Health Inspection
2.0*
Quality Care
3.0*
Staffing
63.2
Score /100
#11012
National Rank

#11012
of 14703 facilities
National
25.1% position
#281
of 668 in IL
State Rank
#95
of 202 in Cook
County Rank
#5
of 5 in Northbrook
City Rank
#5
of 5 in ZIP 60062
ZIP Rank






About Citadel Of Northbrook, TheCitadel Of Northbrook, The is located at 3300 Milwaukee Ave., Northbrook, IL, reachable at (847) 795-9700. This For profit – Limited Liability company facility operates 158.0 certified beds and serves an average of 138 residents per day. It is part of the Citadel Healthcare network (13 facilities nationwide). Medicare and Medicaid services have been provided since 1999-04-28. The facility currently holds a above average (4-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

Citadel Of Northbrook, The

Address

3300 Milwaukee Ave., Northbrook, IL 60062

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 158 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: CITADEL HEALTHCARE

Quick Verdict

Overall Quality
✅ Above Average (4★) overall rating
Health Inspection
✅ Above Average (4★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 13 fine(s) over 5 years
5-Year Trend
Improving over 5 years
63.2
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#11012 of 14703 nationally – #281 of 668 in Illinois

Who Is This Facility Best For?

Citadel Of Northbrook, The is a strong choice for families in the Northbrook, IL area seeking a well-inspected, high-quality care environment.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

4 / 5
Health Inspection

4 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

3 / 5
Short-Stay QM Rating

2 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightCitadel Of Northbrook, The currently provides 3 hours 25 minutes of total nurse staffing per resident per day, including 44 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover is 31.7%, near the national average.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 25 minutes
Nurse Aide Hours2 hours 2 minutes
Licensed Practical Nurse (LPN) Hours39 minutes
Registered Nurse (RN) Hours44 minutes
Physical Therapist Hours6 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 9 minutes
Weekend Registered Nurse (RN) Hours33 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 2 fine(s) totaling $25,126. 17 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 2
Total Fines Amount $25126.0
Payment Denials 0
Total Penalties 2
Abuse Flag on Record N
Total Weighted Health Survey Score 34.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#11,012
of 14,703
National
Bottom 25%
#281
of 668
IL State
Top 42% in IL
#95
of 202
️ Cook County
#95 of 202
#5
of 5
️ Northbrook
#5 of 5
#5
of 5
ZIP 60062
#5 of 5

Nationally, Citadel Of Northbrook, The ranks 11012th out of 14,703 facilities (composite score: 63.2/100), placing it in the below average nationwide. Within IL, it ranks 281st out of 668 nursing homes. In Northbrook, it ranks 5th out of 5 facilities. Among facilities sharing its ZIP code, it ranks 5th of 5. For 2026 staffing: total nurse hours rank #9,851 nationally and RN hours rank #4,399 nationally (#242 in IL).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank IL State Rank Note
2022 2.99 #11,800 / 14,703 #359 / 668 ⚠️ Bottom 25%
2023 2.79 #12,973 / 14,703 #480 / 668 ⚠️ Bottom 25%
2024 2.96 #12,700 / 14,703 #474 / 668 ⚠️ Bottom 25%
2025 3.03 #12,759 / 14,703 #434 / 668 ⚠️ Bottom 25%
2026 3.42 #9,851 / 14,703 #296 / 668 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank IL State Rank Note
2022 0.98 #2,223 / 14,703 #143 / 668 Top 25%
2023 0.86 #2,760 / 14,703 #164 / 668 Top 25%
2024 0.85 #2,820 / 14,703 #179 / 668 Top 25%
2025 0.66 #5,443 / 14,703 #273 / 668 Above average
2026 0.74 #4,399 / 14,703 #242 / 668 Above average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Citadel Of Northbrook, The is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1999-04-28. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (847) 795-9700 or your local Medicaid office to verify current eligibility.

Citadel Of Northbrook, The holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (3★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 63.2/100, placing it #11012 of 14703 facilities nationally and #281 of 668 in Illinois. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Citadel Of Northbrook, The receives a reported average of 3 hours 25 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 44 minutes; Licensed Practical Nurse (LPN) — 39 minutes; Nurse Aide — 2 hours 2 minutes. On weekends, total nurse staffing is 3 hours 9 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 31.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $25,126. 17 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $25,126, and 0 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 34.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Citadel Of Northbrook, The ranks 11012th out of 14,703 facilities (composite score: 63.2/100), placing it in the below average nationwide. Within IL, it ranks 281st out of 668 nursing homes. In Northbrook, it ranks 5th out of 5 facilities. Among facilities sharing its ZIP code, it ranks 5th of 5. For 2026 staffing: total nurse hours rank #9,851 nationally and RN hours rank #4,399 nationally (#242 in IL). Our composite quality score of 63.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Northbrook, visit: https://nursinghomesnearme.org/illinois/northbrook/

Contact and Location

ADR
Address

3300 MILWAUKEE AVE., Northbrook, IL 60062
Get directions on Google Maps

TEL
LLC
Legal Name

CITADEL OF NORTHBROOK LLC

MAP
Browse by Location

All Illinois ·
Cook County ·
Northbrook ·
ZIP 60062

Facility Details

Number of Certified Beds 158
Average Residents / Day 138 (87% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Cook County, IL
City Northbrook, IL
ZIP Code 60062
Approved Since April 28, 1999
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 145982
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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