Charlestown Place At New Albany is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1999-11-12. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (812) 945-5221 or your local Medicaid office to verify current eligibility.

Charlestown Place At New Albany holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (3★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 60.3/100, placing it #11990 of 14703 facilities nationally and #459 of 507 in Indiana. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Charlestown Place At New Albany receives a reported average of 3 hours 50 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 35 minutes; Licensed Practical Nurse (LPN) — 1 hour 4 minutes; Nurse Aide — 2 hours 12 minutes. On weekends, total nurse staffing is 3 hours 29 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 59.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $31,784. 192 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $31,784, and 0 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 84.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Charlestown Place At New Albany ranks 11990th out of 14,703 facilities (composite score: 60.3/100), placing it in the bottom 25% nationwide. Within IN, it ranks 459th out of 507 nursing homes. In New Albany, it ranks 6th out of 6 facilities. Among facilities sharing its ZIP code, it ranks 6th of 6. For 2026 staffing: total nurse hours rank #5,983 nationally and RN hours rank #7,007 nationally (#271 in IN). Our composite quality score of 60.3/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in New Albany, visit: https://nursinghomesnearme.org/indiana/new-albany/