Carmel Hills Wellness & Rehabilitation is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2002-01-04. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (816) 461-9600 or your local Medicaid office to verify current eligibility.

Carmel Hills Wellness & Rehabilitation holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (1★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 59.0/100, placing it #12353 of 14703 facilities nationally and #288 of 487 in Missouri. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Carmel Hills Wellness & Rehabilitation receives a reported average of 2 hours 44 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 14 minutes; Licensed Practical Nurse (LPN) — 31 minutes; Nurse Aide — 1 hour 59 minutes. On weekends, total nurse staffing is 2 hours 30 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 56.5%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $20,787. 38 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $20,787, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 261.75 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Carmel Hills Wellness & Rehabilitation ranks 12353rd out of 14,703 facilities (composite score: 59.0/100), placing it in the bottom 25% nationwide. Within MO, it ranks 288th out of 487 nursing homes. In Independence, it ranks 7th out of 9 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #13,796 nationally and RN hours rank #13,545 nationally (#393 in MO). Our composite quality score of 59.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Independence, visit: https://nursinghomesnearme.org/missouri/independence/