CANTERBURY HEALTH CARE FACILITY – PHENIX CITY, AL

CMS Verified | 2026-03-01

Canterbury Health Care Facility

1720 KNOWLES ROAD, Phenix City, AL 36869
(334) 291-0485
137 beds
All Phenix City facilities
2.0*
Overall
2.0*
Health Inspection
2.0*
Quality Care
3.0*
Staffing
66.78
Score /100
#9678
National Rank

#9678
of 14703 facilities
National
34.2% position
#161
of 224 in AL
State Rank
#3
of 3 in Russell
County Rank
#3
of 3 in Phenix City
City Rank
#1
of 1 in ZIP 36869
ZIP Rank






About Canterbury Health Care FacilityCanterbury Health Care Facility is located at 1720 Knowles Road, Phenix City, AL, reachable at (334) 291-0485. This For profit – Corporation facility operates 137.0 certified beds and serves an average of 131 residents per day. It is part of the Venza Care Management network (21 facilities nationwide). Medicare and Medicaid services have been provided since 1983-06-28. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Canterbury Health Care Facility

Address

1720 Knowles Road, Phenix City, AL 36869

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 137 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: VENZA CARE MANAGEMENT

Quick Verdict

Overall Quality
⚠️ Below Average (2★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 3 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
66.78
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#9678 of 14703 nationally – #161 of 224 in Alabama

Who Is This Facility Best For?

Canterbury Health Care Facility may be considered for families with limited options in Phenix City, AL, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

2 / 5
Health Inspection

2 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

4 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightCanterbury Health Care Facility currently provides 4 hours 23 minutes of total nurse staffing per resident per day, including 18 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover is high at 52.6%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 23 minutes
Nurse Aide Hours3 hours 4 minutes
Licensed Practical Nurse (LPN) Hours1 hour
Registered Nurse (RN) Hours18 minutes
Physical Therapist Hours2 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 40 minutes
Weekend Registered Nurse (RN) Hours10 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 3 fine(s) over the 5-year period, totaling $22,035. 3 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 45.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#9,678
of 14,703
National
Bottom 34%
#161
of 224
AL State
Bottom 28% in AL
#3
of 3
️ Russell County
#3 of 3
#3
of 3
️ Phenix City
#3 of 3
#1
of 1
ZIP 36869
Best in ZIP

Nationally, Canterbury Health Care Facility ranks 9678th out of 14,703 facilities (composite score: 66.8/100), placing it in the below average nationwide. Within AL, it ranks 161st out of 224 nursing homes. In Phenix City, it ranks 3rd out of 3 facilities. For 2026 staffing: total nurse hours rank #2,819 nationally and RN hours rank #12,637 nationally (#216 in AL).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank AL State Rank Note
2022 3.47 #8,160 / 14,703 #136 / 224 Below average
2023 3.27 #9,825 / 14,703 #159 / 224 Below average
2024 4.24 #2,989 / 14,703 #56 / 224 Top 25%
2025 4.17 #3,612 / 14,703 #68 / 224 Top 25%
2026 4.38 #2,819 / 14,703 #47 / 224 Top 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank AL State Rank Note
2022 0.44 #9,907 / 14,703 #168 / 224 Below average
2023 0.35 #11,246 / 14,703 #196 / 224 ⚠️ Bottom 25%
2024 0.35 #11,434 / 14,703 #203 / 224 ⚠️ Bottom 25%
2025 0.31 #12,522 / 14,703 #213 / 224 ⚠️ Bottom 25%
2026 0.31 #12,637 / 14,703 #216 / 224 ⚠️ Bottom 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Canterbury Health Care Facility is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1983-06-28. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (334) 291-0485 or your local Medicaid office to verify current eligibility.

Canterbury Health Care Facility holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (3★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 66.8/100, placing it #9678 of 14703 facilities nationally and #161 of 224 in Alabama. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Canterbury Health Care Facility receives a reported average of 4 hours 23 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 18 minutes; Licensed Practical Nurse (LPN) — 1 hour; Nurse Aide — 3 hours 4 minutes. On weekends, total nurse staffing is 3 hours 40 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 52.6%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 3 fine(s) over the 5-year period, totaling $22,035. 3 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 45.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Canterbury Health Care Facility ranks 9678th out of 14,703 facilities (composite score: 66.8/100), placing it in the below average nationwide. Within AL, it ranks 161st out of 224 nursing homes. In Phenix City, it ranks 3rd out of 3 facilities. For 2026 staffing: total nurse hours rank #2,819 nationally and RN hours rank #12,637 nationally (#216 in AL). Our composite quality score of 66.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Phenix City, visit: https://nursinghomesnearme.org/alabama/phenix-city/

Contact and Location

ADR
Address

1720 KNOWLES ROAD, Phenix City, AL 36869
Get directions on Google Maps

TEL
LLC
Legal Name

CANTERBURY AOP SNF OPERATIONS LLC

MAP
Browse by Location

All Alabama ·
Russell County ·
Phenix City ·
ZIP 36869

Facility Details

Number of Certified Beds 137
Average Residents / Day 131 (96% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Russell County, AL
City Phenix City, AL
ZIP Code 36869
Approved Since June 28, 1983
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 015382
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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