Brookdale Westlake Hills is certified as a Medicare facility and has been approved to provide these services since 1990-01-09. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (512) 328-3775 or your local Medicaid office to verify current eligibility.

Brookdale Westlake Hills holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (1★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 78.2/100, placing it #4472 of 14703 facilities nationally and #233 of 1177 in Texas. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Brookdale Westlake Hills receives a reported average of 4 hours 44 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 42 minutes; Licensed Practical Nurse (LPN) — 1 hour 22 minutes; Nurse Aide — 2 hours 40 minutes. On weekends, total nurse staffing is 4 hours 8 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 34.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 6 fine(s) totaling $300,561. 5 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 6 fine(s) totaling $300,561, and 0 Medicare payment denial(s). Total penalties: 6. The Total Weighted Health Survey Score is 123.5 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Brookdale Westlake Hills ranks 4472nd out of 14,703 facilities (composite score: 78.2/100), placing it in the above average nationwide. Within TX, it ranks 233rd out of 1,177 nursing homes. In Austin, it ranks 9th out of 25 facilities. For 2026 staffing: total nurse hours rank #1,708 nationally and RN hours rank #4,917 nationally (#95 in TX). Our composite quality score of 78.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Austin, visit: https://nursinghomesnearme.org/texas/austin/