Avantara Palos Heights is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1989-03-15. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (708) 361-6990 or your local Medicaid office to verify current eligibility.

Avantara Palos Heights holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (2★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 52.9/100, placing it #13634 of 14703 facilities nationally and #465 of 668 in Illinois. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Avantara Palos Heights receives a reported average of 3 hours 56 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 58 minutes; Licensed Practical Nurse (LPN) — 47 minutes; Nurse Aide — 2 hours 12 minutes. On weekends, total nurse staffing is 3 hours 46 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 55.6%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $29,168. 94 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $29,168, and 1 Medicare payment denial(s). Total penalties: 3. The Total Weighted Health Survey Score is 131.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Avantara Palos Heights ranks 13634th out of 14,703 facilities (composite score: 52.9/100), placing it in the bottom 25% nationwide. Within IL, it ranks 465th out of 668 nursing homes. In Palos Heights, it ranks 3rd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #5,210 nationally and RN hours rank #2,233 nationally (#119 in IL). Our composite quality score of 52.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Palos Heights, visit: https://nursinghomesnearme.org/illinois/palos-heights/