About Arizona State Veteran Home-PhxArizona State Veteran Home-Phx is located at 4141 North S Herrera Way, Phoenix, AZ, reachable at (602) 248-1550. This Government – State facility operates 200.0 certified beds and serves an average of 92 residents per day. Medicare and Medicaid services have been provided since 1996-01-08. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Arizona State Veteran Home-Phx may be considered for families with limited options in Phoenix, AZ, but its lower CMS ratings suggest careful due diligence is warranted. Above-average staffing levels make it a good option for residents needing intensive nursing care.
Overall Rating 2022-2026
Total Nurse Hours/Day 2022-2026
Current Ratings (2026)
Overall Rating
★★★★★1 / 5
Health Inspection
★★★★★1 / 5
Staffing Rating
★★★★★4 / 5
Quality Measures (QM)
★★★★★4 / 5
Long-Stay QM Rating
★★★★★4 / 5
Short-Stay QM Rating
N/A
5-Year Rating Trends
Overall Rating
Health Inspection Rating
Quality of Care (QM)
Staffing Rating
Average Residents per Day
Occupancy % (Residents / Beds)
Staffing InsightArizona State Veteran Home-Phx currently provides 5 hours 45 minutes of total nurse staffing per resident per day, including 1 hour 12 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. RN hours per resident have increased from 40 min/day (2022) to 72 min/day (2026), a positive sign of investment in skilled nursing.
Current Staffing Hours Per Resident Per Day (2026)
Total Nurse Staffing5 hours 45 minutes
Nurse Aide Hours3 hours 34 minutes
Licensed Practical Nurse (LPN) Hours59 minutes
Registered Nurse (RN) Hours1 hour 12 minutes
Physical Therapist Hours2 minutes
National average total nurse staffing is approximately 3.5 hours per day
Weekend Staffing Hours Per Resident Per Day (2026)
Weekend Total Nurse Hours5 hours 3 minutes
Weekend Registered Nurse (RN) Hours59 minutes
Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.
5-Year Staffing Trends
Total Nurse Hours/Day
Registered Nurse (RN) Hours/Day
Licensed Practical Nurse (LPN) Hours/Day
Nurse Aide Hours/Day
Total Staff Turnover %
Registered Nurse (RN) Turnover %
Compliance Summary⚠️ CMS has flagged Arizona State Veteran Home-Phx with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 3 fine(s) totaling $23,296. 28 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Nationally, Arizona State Veteran Home-Phx ranks 3354th out of 14,703 facilities (composite score: 80.7/100), placing it in the top 25% nationwide. Within AZ, it ranks 74th out of 140 nursing homes. In Phoenix, it ranks 15th out of 23 facilities. For 2026 staffing: total nurse hours rank #494 nationally and RN hours rank #1,145 nationally (#15 in AZ).
Total Nurse Staffing – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
AZ State Rank
Note
2022
4.99
#1,162 / 14,703
#21 / 140
Top 10%
2023
5.27
#792 / 14,703
#21 / 140
Top 10%
2024
4.29
#2,821 / 14,703
#47 / 140
Top 25%
2025
—
#14,282 / 14,703
#137 / 140
⚠️ Bottom 5%
2026
5.75
#494 / 14,703
#7 / 140
Top 5%
Registered Nurse (RN) Hours – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
AZ State Rank
Note
2022
0.67
#5,709 / 14,703
#57 / 140
Above average
2023
0.85
#2,794 / 14,703
#38 / 140
Top 25%
2024
1.06
#1,481 / 14,703
#25 / 140
Top 25%
2025
—
#14,282 / 14,703
#137 / 140
⚠️ Bottom 5%
2026
1.20
#1,145 / 14,703
#15 / 140
Top 10%
Total Nurse Rank – National (lower number = better)
Registered Nurse Rank – National (lower number = better)
Frequently Asked Questions
Arizona State Veteran Home-Phx is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1996-01-08. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (602) 248-1550 or your local Medicaid office to verify current eligibility.
Arizona State Veteran Home-Phx holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 80.7/100, placing it #3354 of 14703 facilities nationally and #74 of 140 in Arizona. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.
Each resident at Arizona State Veteran Home-Phx receives a reported average of 5 hours 45 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 12 minutes; Licensed Practical Nurse (LPN) — 59 minutes; Nurse Aide — 3 hours 34 minutes. On weekends, total nurse staffing is 5 hours 3 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Families are encouraged to ask about current staffing schedules during their facility visit.
⚠️ CMS has flagged Arizona State Veteran Home-Phx with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 3 fine(s) totaling $23,296. 28 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 3 fine(s) totaling $23,296, and 1 Medicare payment denial(s). Total penalties: 4. The Total Weighted Health Survey Score is 84.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.
Nationally, Arizona State Veteran Home-Phx ranks 3354th out of 14,703 facilities (composite score: 80.7/100), placing it in the top 25% nationwide. Within AZ, it ranks 74th out of 140 nursing homes. In Phoenix, it ranks 15th out of 23 facilities. For 2026 staffing: total nurse hours rank #494 nationally and RN hours rank #1,145 nationally (#15 in AZ). Our composite quality score of 80.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Phoenix, visit: https://nursinghomesnearme.org/arizona/phoenix/
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.