Arbor Grace Guest Care Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1999-12-14. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (903) 984-3511 or your local Medicaid office to verify current eligibility.

Arbor Grace Guest Care Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (2★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 70.6/100, placing it #8000 of 14703 facilities nationally and #553 of 1177 in Texas. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Arbor Grace Guest Care Center receives a reported average of 3 hours 46 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 22 minutes; Licensed Practical Nurse (LPN) — 51 minutes; Nurse Aide — 2 hours 33 minutes. On weekends, total nurse staffing is 3 hours 21 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 24 fine(s) over the 5-year period, totaling $469,793. 14 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 31.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Arbor Grace Guest Care Center ranks 8000th out of 14,703 facilities (composite score: 70.6/100), placing it in the below average nationwide. Within TX, it ranks 553rd out of 1,177 nursing homes. In Kilgore, it ranks 1st out of 2 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #6,541 nationally and RN hours rank #11,508 nationally (#575 in TX). Our composite quality score of 70.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Kilgore, visit: https://nursinghomesnearme.org/texas/kilgore/