Pleasant View Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1994-06-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (603) 224-6561 or your local Medicaid office to verify current eligibility.

Pleasant View Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of N/A out of 5 stars. This is made up of three components: Health Inspection (N/A★), Staffing (N/A★), and Quality of Resident Care (N/A★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 64.6/100, placing it #10480 of 14703 facilities nationally and #58 of 74 in New Hampshire. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Pleasant View Center receives a reported average of 3 hours 33 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 34 minutes; Licensed Practical Nurse (LPN) — 31 minutes; Nurse Aide — 2 hours 28 minutes. On weekends, total nurse staffing is 3 hours 12 minutes per resident per day. The CMS Staffing Rating for this facility is N/A out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 63.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $12,982. 23 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $12,982, and 0 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 63.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Pleasant View Center ranks 10480th out of 14,703 facilities (composite score: 64.6/100), placing it in the below average nationwide. Within NH, it ranks 58th out of 74 nursing homes. In Concord, it ranks 4th out of 4 facilities. Among facilities sharing its ZIP code, it ranks 4th of 4. For 2026 staffing: total nurse hours rank #8,580 nationally and RN hours rank #7,468 nationally (#54 in NH). Our composite quality score of 64.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Concord, visit: https://nursinghomesnearme.org/new_hampshire/concord/