Emerald Nursing & Rehabilitation Mercy – Omaha, NE

CMS Verified | 2026-03-01

Emerald Nursing & Rehabilitation Mercy

7410 Mercy Road, Omaha, NE 68124
(402) 397-1220
174 beds
All Omaha facilities
1.0*
Overall
1.0*
Health Inspection
3.0*
Quality Care
1.0*
Staffing
49.38
Score /100
#14079
National Rank

#14079
of 14703 facilities
National
4.3% position
#169
of 179 in NE
State Rank
#23
of 24 in Douglas
County Rank
#20
of 21 in Omaha
City Rank
#1
of 1 in ZIP 68124
ZIP Rank






About Emerald Nursing & Rehabilitation MercyEmerald Nursing & Rehabilitation Mercy is located at 7410 Mercy Road, Omaha, NE, reachable at (402) 397-1220. This For profit – Limited Liability company facility operates 174.0 certified beds and serves an average of 91 residents per day. It is part of the Emerald Healthcare network (14 facilities nationwide). Medicare and Medicaid services have been provided since 1981-06-22. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Emerald Nursing & Rehabilitation Mercy

Address

7410 Mercy Road, Omaha, NE 68124

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 174 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: EMERALD HEALTHCARE

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
❌ 21 fine(s) over 5 years
5-Year Trend
Declining over 5 years
49.38
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#14079 of 14703 nationally – #169 of 179 in Nebraska

Who Is This Facility Best For?

Emerald Nursing & Rehabilitation Mercy may be considered for families with limited options in Omaha, NE, but its lower CMS ratings suggest careful due diligence is warranted. Families prioritizing high RN coverage should discuss staffing schedules directly with the facility, as registered nurse hours have trended downward in recent years.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

3 / 5
Short-Stay QM Rating

2 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightEmerald Nursing & Rehabilitation Mercy currently provides 3 hours 26 minutes of total nurse staffing per resident per day, including 19 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. RN hours per resident have declined from 54 min/day (2022) to 19 min/day (2026) — a trend families should be aware of. Total nursing staff turnover is high at 74.1%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 26 minutes
Nurse Aide Hours2 hours 12 minutes
Licensed Practical Nurse (LPN) Hours55 minutes
Registered Nurse (RN) Hours19 minutes
Physical Therapist Hours5 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 58 minutes
Weekend Registered Nurse (RN) Hours9 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 2 fine(s) totaling $39,481. 115 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 2
Total Fines Amount $39481.0
Payment Denials 1
Total Penalties 3
Abuse Flag on Record N
Total Weighted Health Survey Score 151.75 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#14,079
of 14,703
National
Bottom 5%
#169
of 179
NE State
Bottom 10% in NE
#23
of 24
️ Douglas County
#23 of 24
#20
of 21
️ Omaha
#20 of 21
#1
of 1
ZIP 68124
Best in ZIP

Nationally, Emerald Nursing & Rehabilitation Mercy ranks 14079th out of 14,703 facilities (composite score: 49.4/100), placing it in the bottom 25% nationwide. Within NE, it ranks 169th out of 179 nursing homes. In Omaha, it ranks 20th out of 21 facilities. For 2026 staffing: total nurse hours rank #9,798 nationally and RN hours rank #12,553 nationally (#166 in NE).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank NE State Rank Note
2022 4.29 #2,906 / 14,703 #53 / 179 Top 25%
2023 3.70 #6,159 / 14,703 #91 / 179 Above average
2024 3.05 #12,193 / 14,703 #156 / 179 ⚠️ Bottom 25%
2025 3.37 #10,077 / 14,703 #141 / 179 Below average
2026 3.43 #9,798 / 14,703 #143 / 179 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank NE State Rank Note
2022 0.90 #2,868 / 14,703 #40 / 179 Top 25%
2023 0.72 #4,251 / 14,703 #75 / 179 Above average
2024 0.32 #12,041 / 14,703 #164 / 179 ⚠️ Bottom 25%
2025 0.35 #11,768 / 14,703 #166 / 179 ⚠️ Bottom 25%
2026 0.31 #12,553 / 14,703 #166 / 179 ⚠️ Bottom 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Emerald Nursing & Rehabilitation Mercy is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1981-06-22. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (402) 397-1220 or your local Medicaid office to verify current eligibility.

Emerald Nursing & Rehabilitation Mercy holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (1★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 49.4/100, placing it #14079 of 14703 facilities nationally and #169 of 179 in Nebraska. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Emerald Nursing & Rehabilitation Mercy receives a reported average of 3 hours 26 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 19 minutes; Licensed Practical Nurse (LPN) — 55 minutes; Nurse Aide — 2 hours 12 minutes. On weekends, total nurse staffing is 2 hours 58 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 74.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $39,481. 115 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $39,481, and 1 Medicare payment denial(s). Total penalties: 3. The Total Weighted Health Survey Score is 151.75 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Emerald Nursing & Rehabilitation Mercy ranks 14079th out of 14,703 facilities (composite score: 49.4/100), placing it in the bottom 25% nationwide. Within NE, it ranks 169th out of 179 nursing homes. In Omaha, it ranks 20th out of 21 facilities. For 2026 staffing: total nurse hours rank #9,798 nationally and RN hours rank #12,553 nationally (#166 in NE). Our composite quality score of 49.4/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Omaha, visit: https://nursinghomesnearme.org/nebraska/omaha/

Contact and Location

ADR
Address

7410 Mercy Road, Omaha, NE 68124
Get directions on Google Maps

TEL
LLC
Legal Name

MERCY CARE CENTER LLC

MAP
Browse by Location

All Nebraska ·
Douglas County ·
Omaha ·
ZIP 68124

Facility Details

Number of Certified Beds 174
Average Residents / Day 91 (53% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Douglas County, NE
City Omaha, NE
ZIP Code 68124
Approved Since June 22, 1981
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 285058
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

Leave a Comment