About Benefis Senior Services – WestviewBenefis Senior Services – Westview is located at 500 15Th Ave S, Great Falls, MT, reachable at (406) 455-5902. This Non profit – Corporation facility operates 34.0 certified beds and serves an average of 31 residents per day. Medicare and Medicaid services have been provided since 2024-07-10. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Benefis Senior Services – Westview may be considered for families with limited options in Great Falls, MT, but its lower CMS ratings suggest careful due diligence is warranted.
Overall Rating 2022-2026
Total Nurse Hours/Day 2022-2026
Current Ratings (2026)
Overall Rating
★★★★★1 / 5
Health Inspection
★★★★★2 / 5
Staffing Rating
★★★★★3 / 5
Quality Measures (QM)
★★★★★1 / 5
Long-Stay QM Rating
★★★★★1 / 5
Short-Stay QM Rating
N/A
5-Year Rating Trends
Overall Rating
Health Inspection Rating
Quality of Care (QM)
Staffing Rating
Average Residents per Day
Occupancy % (Residents / Beds)
Staffing InsightBenefis Senior Services – Westview currently provides 3 hours 5 minutes of total nurse staffing per resident per day, including 42 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average).
Current Staffing Hours Per Resident Per Day (2026)
Total Nurse Staffing3 hours 5 minutes
Nurse Aide Hours1 hour 43 minutes
Licensed Practical Nurse (LPN) Hours40 minutes
Registered Nurse (RN) Hours42 minutes
Physical Therapist Hours4 minutes
National average total nurse staffing is approximately 3.5 hours per day
Weekend Staffing Hours Per Resident Per Day (2026)
Weekend Total Nurse Hours2 hours 57 minutes
Weekend Registered Nurse (RN) Hours37 minutes
Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.
5-Year Staffing Trends
Total Nurse Hours/Day
Registered Nurse (RN) Hours/Day
Licensed Practical Nurse (LPN) Hours/Day
Nurse Aide Hours/Day
Total Staff Turnover %
Registered Nurse (RN) Turnover %
Compliance Summary⚠️ CMS has flagged Benefis Senior Services – Westview with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 1 fine(s) totaling $13,865. No substantiated complaints have been recorded in the available data.
Nationally, Benefis Senior Services – Westview ranks 13658th out of 14,703 facilities (composite score: 52.7/100), placing it in the bottom 25% nationwide. Within MT, it ranks 55th out of 61 nursing homes. In Great Falls, it ranks 4th out of 4 facilities. Among facilities sharing its ZIP code, it ranks 4th of 4. For 2026 staffing: total nurse hours rank #12,758 nationally and RN hours rank #5,076 nationally (#39 in MT).
Total Nurse Staffing – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
MT State Rank
Note
2022
—
#14,124 / 14,703
#54 / 61
⚠️ Bottom 5%
2023
—
#14,162 / 14,703
#56 / 61
⚠️ Bottom 5%
2024
—
#14,260 / 14,703
#59 / 61
⚠️ Bottom 5%
2025
—
#14,282 / 14,703
#58 / 61
⚠️ Bottom 5%
2026
3.08
#12,758 / 14,703
#47 / 61
⚠️ Bottom 25%
Registered Nurse (RN) Hours – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
MT State Rank
Note
2022
—
#14,124 / 14,703
#54 / 61
⚠️ Bottom 5%
2023
—
#14,162 / 14,703
#56 / 61
⚠️ Bottom 5%
2024
—
#14,260 / 14,703
#59 / 61
⚠️ Bottom 5%
2025
—
#14,282 / 14,703
#58 / 61
⚠️ Bottom 5%
2026
0.69
#5,076 / 14,703
#39 / 61
Above average
Total Nurse Rank – National (lower number = better)
Registered Nurse Rank – National (lower number = better)
Frequently Asked Questions
Benefis Senior Services – Westview is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2024-07-10. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (406) 455-5902 or your local Medicaid office to verify current eligibility.
Benefis Senior Services – Westview holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (3★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 52.7/100, placing it #13658 of 14703 facilities nationally and #55 of 61 in Montana. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.
Each resident at Benefis Senior Services – Westview receives a reported average of 3 hours 5 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 42 minutes; Licensed Practical Nurse (LPN) — 40 minutes; Nurse Aide — 1 hour 43 minutes. On weekends, total nurse staffing is 2 hours 57 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Families are encouraged to ask about current staffing schedules during their facility visit.
⚠️ CMS has flagged Benefis Senior Services – Westview with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 1 fine(s) totaling $13,865. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $13,865, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 82.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.
Nationally, Benefis Senior Services – Westview ranks 13658th out of 14,703 facilities (composite score: 52.7/100), placing it in the bottom 25% nationwide. Within MT, it ranks 55th out of 61 nursing homes. In Great Falls, it ranks 4th out of 4 facilities. Among facilities sharing its ZIP code, it ranks 4th of 4. For 2026 staffing: total nurse hours rank #12,758 nationally and RN hours rank #5,076 nationally (#39 in MT). Our composite quality score of 52.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Great Falls, visit: https://nursinghomesnearme.org/montana/great-falls/
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.