Sunterra Springs Springfield is certified as a Medicare facility and has been approved to provide these services since 2018-08-23. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (417) 720-8050 or your local Medicaid office to verify current eligibility.

Sunterra Springs Springfield holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 69.6/100, placing it #8464 of 14703 facilities nationally and #133 of 487 in Missouri. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Sunterra Springs Springfield receives a reported average of 4 hours 1 minute of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 20 minutes; Licensed Practical Nurse (LPN) — 53 minutes; Nurse Aide — 1 hour 48 minutes. On weekends, total nurse staffing is 3 hours 24 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 58.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 13 fine(s) totaling $70,171. 20 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 13 fine(s) totaling $70,171, and 1 Medicare payment denial(s). Total penalties: 14. The Total Weighted Health Survey Score is 103.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Sunterra Springs Springfield ranks 8464th out of 14,703 facilities (composite score: 69.6/100), placing it in the below average nationwide. Within MO, it ranks 133rd out of 487 nursing homes. In Springfield, it ranks 8th out of 17 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #4,702 nationally and RN hours rank #786 nationally (#7 in MO). Our composite quality score of 69.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Springfield, visit: https://nursinghomesnearme.org/missouri/springfield/