Holland Home – Raybrook Manor is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1985-09-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (616) 235-5702 or your local Medicaid office to verify current eligibility.

Holland Home – Raybrook Manor holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (5★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 85.9/100, placing it #1411 of 14703 facilities nationally and #36 of 423 in Michigan. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Holland Home – Raybrook Manor receives a reported average of 4 hours 47 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 56 minutes; Licensed Practical Nurse (LPN) — 47 minutes; Nurse Aide — 3 hours 4 minutes. On weekends, total nurse staffing is 4 hours 14 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 31.5%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Holland Home – Raybrook Manor with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. The facility has received 5 fine(s) over the 5-year period, totaling $100,366. 7 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 1 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 73.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Holland Home – Raybrook Manor ranks 1411th out of 14,703 facilities (composite score: 85.9/100), placing it in the top 10% nationwide. Within MI, it ranks 36th out of 423 nursing homes. In Grand Rapids, it ranks 8th out of 19 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 4. For 2026 staffing: total nurse hours rank #1,608 nationally and RN hours rank #2,388 nationally (#108 in MI). Our composite quality score of 85.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Grand Rapids, visit: https://nursinghomesnearme.org/michigan/grand-rapids/