Valley View Care Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1978-10-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (616) 784-0646 or your local Medicaid office to verify current eligibility.

Valley View Care Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 57.1/100, placing it #12836 of 14703 facilities nationally and #380 of 423 in Michigan. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Valley View Care Center receives a reported average of 3 hours 40 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 36 minutes; Licensed Practical Nurse (LPN) — 44 minutes; Nurse Aide — 2 hours 20 minutes. On weekends, total nurse staffing is 3 hours 13 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 41.4%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Valley View Care Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 2 fine(s) totaling $43,876. 142 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $43,876, and 1 Medicare payment denial(s). Total penalties: 3. The Total Weighted Health Survey Score is 165.25 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Valley View Care Center ranks 12836th out of 14,703 facilities (composite score: 57.1/100), placing it in the bottom 25% nationwide. Within MI, it ranks 380th out of 423 nursing homes. In Grand Rapids, it ranks 18th out of 19 facilities. For 2026 staffing: total nurse hours rank #7,437 nationally and RN hours rank #6,728 nationally (#273 in MI). Our composite quality score of 57.1/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Grand Rapids, visit: https://nursinghomesnearme.org/michigan/grand-rapids/