Regency at Waterford – Waterford, MI

CMS Verified | 2026-03-01

Regency At Waterford

1901 N Telegraph Rd, Waterford, MI 48328
(248) 836-1000
150 beds
All Waterford facilities
1.0*
Overall
1.0*
Health Inspection
1.0*
Quality Care
4.0*
Staffing
38.9
Score /100
#14611
National Rank

#14611
of 14703 facilities
National
0.6% position
#422
of 423 in MI
State Rank
#44
of 44 in Oakland
County Rank
#3
of 3 in Waterford
City Rank
#2
of 2 in ZIP 48328
ZIP Rank






About Regency At WaterfordRegency At Waterford is located at 1901 N Telegraph Rd, Waterford, MI, reachable at (248) 836-1000. This For profit – Corporation facility operates 150.0 certified beds and serves an average of 122 residents per day. It is part of the Ciena Healthcare/Laurel Health Care network (84 facilities nationwide). Medicare and Medicaid services have been provided since 1976-01-01. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Regency At Waterford

Address

1901 N Telegraph Rd, Waterford, MI 48328

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 150 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: CIENA HEALTHCARE/LAUREL HEALTH CARE

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
✅ Above Average (4★) staffing rating
Quality of Care
❌ Poor (1★) quality of care
Compliance
❌ 17 fine(s) over 5 years
5-Year Trend
Declining over 5 years
38.9
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#14611 of 14703 nationally – #422 of 423 in Michigan

Who Is This Facility Best For?

Regency At Waterford may be considered for families with limited options in Waterford, MI, but its lower CMS ratings suggest careful due diligence is warranted. Above-average staffing levels make it a good option for residents needing intensive nursing care.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

4 / 5
Quality Measures (QM)

1 / 5
Long-Stay QM Rating

2 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightRegency At Waterford currently provides 4 hours 14 minutes of total nurse staffing per resident per day, including 43 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. Total nursing staff turnover stands at 46.2% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 14 minutes
Nurse Aide Hours2 hours 16 minutes
Licensed Practical Nurse (LPN) Hours1 hour 15 minutes
Registered Nurse (RN) Hours43 minutes
Physical Therapist Hours9 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 48 minutes
Weekend Registered Nurse (RN) Hours26 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 17 fine(s) over the 5-year period, totaling $871,744. 233 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 260.75 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#14,611
of 14,703
National
Bottom 1%
#422
of 423
MI State
Bottom 1% in MI
#44
of 44
️ Oakland County
#44 of 44
#3
of 3
️ Waterford
#3 of 3
#2
of 2
ZIP 48328
#2 of 2

Nationally, Regency At Waterford ranks 14611th out of 14,703 facilities (composite score: 38.9/100), placing it in the bottom 25% nationwide. Within MI, it ranks 422nd out of 423 nursing homes. In Waterford, it ranks 3rd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #3,507 nationally and RN hours rank #4,773 nationally (#203 in MI).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank MI State Rank Note
2022 2.73 #13,014 / 14,703 #370 / 423 ⚠️ Bottom 25%
2023 5.06 #1,025 / 14,703 #37 / 423 Top 10%
2024 4.05 #3,975 / 14,703 #129 / 423 Above average
2025 3.92 #5,115 / 14,703 #175 / 423 Above average
2026 4.23 #3,507 / 14,703 #121 / 423 Top 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank MI State Rank Note
2022 0.48 #9,147 / 14,703 #307 / 423 Below average
2023 0.68 #4,883 / 14,703 #206 / 423 Above average
2024 0.66 #5,084 / 14,703 #213 / 423 Above average
2025 0.71 #4,596 / 14,703 #206 / 423 Above average
2026 0.71 #4,773 / 14,703 #203 / 423 Above average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Regency At Waterford is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1976-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (248) 836-1000 or your local Medicaid office to verify current eligibility.

Regency At Waterford holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (4★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 38.9/100, placing it #14611 of 14703 facilities nationally and #422 of 423 in Michigan. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Regency At Waterford receives a reported average of 4 hours 14 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 43 minutes; Licensed Practical Nurse (LPN) — 1 hour 15 minutes; Nurse Aide — 2 hours 16 minutes. On weekends, total nurse staffing is 3 hours 48 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 46.2%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 17 fine(s) over the 5-year period, totaling $871,744. 233 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 260.75 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Regency At Waterford ranks 14611th out of 14,703 facilities (composite score: 38.9/100), placing it in the bottom 25% nationwide. Within MI, it ranks 422nd out of 423 nursing homes. In Waterford, it ranks 3rd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #3,507 nationally and RN hours rank #4,773 nationally (#203 in MI). Our composite quality score of 38.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Waterford, visit: https://nursinghomesnearme.org/michigan/waterford/

Contact and Location

ADR
Address

1901 N Telegraph Rd, Waterford, MI 48328
Get directions on Google Maps

TEL
LLC
Legal Name

NORTHERN OAK MANAGEMENT COMPANY LLC

MAP
Browse by Location

All Michigan ·
Oakland County ·
Waterford ·
ZIP 48328

Facility Details

Number of Certified Beds 150
Average Residents / Day 122 (81% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Oakland County, MI
City Waterford, MI
ZIP Code 48328
Approved Since January 1, 1976
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 235260
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org