Munson Healthcare Otsego Memorial Hospital Ltcu is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1967-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (989) 731-2131 or your local Medicaid office to verify current eligibility.

Munson Healthcare Otsego Memorial Hospital Ltcu holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (5★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 86.8/100, placing it #1171 of 14703 facilities nationally and #31 of 423 in Michigan. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Munson Healthcare Otsego Memorial Hospital Ltcu receives a reported average of 4 hours 15 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 38 minutes; Licensed Practical Nurse (LPN) — 7 minutes; Nurse Aide — 2 hours 31 minutes. On weekends, total nurse staffing is 3 hours 41 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 31.4%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 18 fine(s) over the 5-year period, totaling $90,894. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 32.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Munson Healthcare Otsego Memorial Hospital Ltcu ranks 1171st out of 14,703 facilities (composite score: 86.8/100), placing it in the top 10% nationwide. Within MI, it ranks 31st out of 423 nursing homes. In Gaylord, it ranks 1st out of 2 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #3,361 nationally and RN hours rank #433 nationally (#8 in MI). Our composite quality score of 86.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Gaylord, visit: https://nursinghomesnearme.org/michigan/gaylord/