QUABOAG REHABILITATION & SKILLED CARE FACILITY – WEST BROOKFIELD, MA

CMS Verified | 2026-03-01

Quaboag Rehabilitation & Skilled Care Facility

47 EAST MAIN STREET, West Brookfield, MA 1585
(508) 867-7716
166 beds
All West Brookfield facilities
5.0*
Overall
5.0*
Health Inspection
3.0*
Quality Care
4.0*
Staffing
74.02
Score /100
#6402
National Rank

#6402
of 14703 facilities
National
56.5% position
#146
of 341 in MA
State Rank
#22
of 50 in Worcester
County Rank
#1
City Rank
#1
of 1 in ZIP 1585
ZIP Rank






About Quaboag Rehabilitation & Skilled Care FacilityQuaboag Rehabilitation & Skilled Care Facility is located at 47 East Main Street, West Brookfield, MA, reachable at (508) 867-7716. This Non profit – Corporation facility operates 166.0 certified beds and serves an average of 135 residents per day. It is part of the Ascentria Care Alliance network (5 facilities nationwide). Medicare and Medicaid services have been provided since 1989-10-01. Notably, Quaboag Rehabilitation & Skilled Care Facility has maintained a perfect 5-star overall rating for all five years from 2022 to 2026, placing it among the top-performing facilities in MA.
Facility

Quaboag Rehabilitation & Skilled Care Facility

Address

47 East Main Street, West Brookfield, MA 1585

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 166 Certified Beds
  • Ownership: Non profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: ASCENTRIA CARE ALLIANCE

Quick Verdict

Overall Quality
✅ Excellent (5★) overall rating
Health Inspection
✅ Excellent (5★) health inspection
Staffing
✅ Above Average (4★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
⚠️ 0 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
74.02
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#6402 of 14703 nationally – #146 of 341 in Massachusetts

Who Is This Facility Best For?

Quaboag Rehabilitation & Skilled Care Facility is a strong choice for families in the West Brookfield, MA area seeking a well-inspected, high-quality care environment. Above-average staffing levels make it a good option for residents needing intensive nursing care. Its clean five-year compliance record adds confidence for families making this important decision.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

5 / 5
Health Inspection

5 / 5
Staffing Rating

4 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

3 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightQuaboag Rehabilitation & Skilled Care Facility currently provides 4 hours 16 minutes of total nurse staffing per resident per day, including 45 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. Total nursing staff turnover stands at 45.8% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 16 minutes
Nurse Aide Hours2 hours 27 minutes
Licensed Practical Nurse (LPN) Hours1 hour 4 minutes
Registered Nurse (RN) Hours45 minutes
Physical Therapist Hours5 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 31 minutes
Weekend Registered Nurse (RN) Hours23 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryQuaboag Rehabilitation & Skilled Care Facility has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. 2 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 7.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#6,402
of 14,703
National
Top 44%
#146
of 341
MA State
Top 43% in MA
#22
of 50
️ Worcester County
#22 of 50
#1
of 1
️ West Brookfield
Best in city
#1
of 1
ZIP 1585
Best in ZIP

Nationally, Quaboag Rehabilitation & Skilled Care Facility ranks 6402nd out of 14,703 facilities (composite score: 74.0/100), placing it in the above average nationwide. Within MA, it ranks 146th out of 341 nursing homes. For 2026 staffing: total nurse hours rank #3,342 nationally and RN hours rank #4,249 nationally (#71 in MA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank MA State Rank Note
2022 3.91 #4,889 / 14,703 #93 / 341 Above average
2023 4.08 #3,714 / 14,703 #52 / 341 Above average
2024 4.05 #3,932 / 14,703 #61 / 341 Above average
2025 4.01 #4,529 / 14,703 #83 / 341 Above average
2026 4.26 #3,342 / 14,703 #50 / 341 Top 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank MA State Rank Note
2022 0.53 #8,117 / 14,703 #222 / 341 Below average
2023 0.55 #7,087 / 14,703 #203 / 341 Above average
2024 0.53 #7,446 / 14,703 #205 / 341 Below average
2025 0.49 #8,683 / 14,703 #233 / 341 Below average
2026 0.75 #4,249 / 14,703 #71 / 341 Above average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Quaboag Rehabilitation & Skilled Care Facility is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1989-10-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (508) 867-7716 or your local Medicaid office to verify current eligibility.

Quaboag Rehabilitation & Skilled Care Facility holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (5★), Staffing (4★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 74.0/100, placing it #6402 of 14703 facilities nationally and #146 of 341 in Massachusetts. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Quaboag Rehabilitation & Skilled Care Facility receives a reported average of 4 hours 16 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 45 minutes; Licensed Practical Nurse (LPN) — 1 hour 4 minutes; Nurse Aide — 2 hours 27 minutes. On weekends, total nurse staffing is 3 hours 31 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 45.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

Quaboag Rehabilitation & Skilled Care Facility has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. 2 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 7.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Quaboag Rehabilitation & Skilled Care Facility ranks 6402nd out of 14,703 facilities (composite score: 74.0/100), placing it in the above average nationwide. Within MA, it ranks 146th out of 341 nursing homes. For 2026 staffing: total nurse hours rank #3,342 nationally and RN hours rank #4,249 nationally (#71 in MA). Our composite quality score of 74.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in West Brookfield, visit: https://nursinghomesnearme.org/massachusetts/west-brookfield/

Contact and Location

ADR
Address

47 EAST MAIN STREET, West Brookfield, MA 1585
Get directions on Google Maps

TEL
LLC
Legal Name

FAIR HAVENS INC

Facility Details

Number of Certified Beds 166
Average Residents / Day 135 (82% occupancy)
Ownership Type Non profit – Corporation
Provider Type Medicare and Medicaid
County Worcester County, MA
City West Brookfield, MA
ZIP Code 1585
Approved Since October 1, 1989
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 225361
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org