NORWOOD HEALTHCARE – NORWOOD, MA

CMS Verified | 2026-03-01

Norwood Healthcare

460 WASHINGTON STREET, Norwood, MA 2062
(781) 769-2200
170 beds
All Norwood facilities
1.0*
Overall
1.0*
Health Inspection
3.0*
Quality Care
2.0*
Staffing
60.84
Score /100
#11800
National Rank

#11800
of 14703 facilities
National
19.8% position
#275
of 341 in MA
State Rank
#28
of 33 in Norfolk
County Rank
#3
of 4 in Norwood
City Rank
#3
of 4 in ZIP 2062
ZIP Rank






About Norwood HealthcareNorwood Healthcare is located at 460 Washington Street, Norwood, MA, reachable at (781) 769-2200. This For profit – Limited Liability company facility operates 170.0 certified beds and serves an average of 118 residents per day. It is part of the Next Step Healthcare network (14 facilities nationwide). Medicare and Medicaid services have been provided since 1989-02-07. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Norwood Healthcare

Address

460 Washington Street, Norwood, MA 2062

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 170 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: NEXT STEP HEALTHCARE

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
❌ 15 fine(s) over 5 years
5-Year Trend
Declining over 5 years
60.84
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#11800 of 14703 nationally – #275 of 341 in Massachusetts

Who Is This Facility Best For?

Norwood Healthcare may be considered for families with limited options in Norwood, MA, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

4 / 5
Short-Stay QM Rating

2 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightNorwood Healthcare currently provides 3 hours of total nurse staffing per resident per day, including 40 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is 24.3%, near the national average.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours
Nurse Aide Hours1 hour 44 minutes
Licensed Practical Nurse (LPN) Hours36 minutes
Registered Nurse (RN) Hours40 minutes
Physical Therapist Hours0 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 43 minutes
Weekend Registered Nurse (RN) Hours34 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 4 fine(s) totaling $166,977. 2 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 4
Total Fines Amount $166977.0
Payment Denials 0
Total Penalties 4
Abuse Flag on Record N
Total Weighted Health Survey Score 262.5 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#11,800
of 14,703
National
Bottom 20%
#275
of 341
MA State
Bottom 19% in MA
#28
of 33
️ Norfolk County
#28 of 33
#3
of 4
️ Norwood
#3 of 4
#3
of 4
ZIP 2062
#3 of 4

Nationally, Norwood Healthcare ranks 11800th out of 14,703 facilities (composite score: 60.8/100), placing it in the bottom 25% nationwide. Within MA, it ranks 275th out of 341 nursing homes. In Norwood, it ranks 3rd out of 4 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 4. For 2026 staffing: total nurse hours rank #13,152 nationally and RN hours rank #5,527 nationally (#118 in MA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank MA State Rank Note
2022 3.20 #10,360 / 14,703 #272 / 341 Below average
2023 3.27 #9,843 / 14,703 #262 / 341 Below average
2024 3.12 #11,712 / 14,703 #301 / 341 ⚠️ Bottom 25%
2025 3.14 #12,125 / 14,703 #313 / 341 ⚠️ Bottom 25%
2026 3.00 #13,152 / 14,703 #328 / 341 ⚠️ Bottom 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank MA State Rank Note
2022 0.55 #7,813 / 14,703 #212 / 341 Below average
2023 0.73 #4,139 / 14,703 #102 / 341 Above average
2024 0.70 #4,494 / 14,703 #115 / 341 Above average
2025 0.57 #7,019 / 14,703 #182 / 341 Above average
2026 0.66 #5,527 / 14,703 #118 / 341 Above average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Norwood Healthcare is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1989-02-07. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (781) 769-2200 or your local Medicaid office to verify current eligibility.

Norwood Healthcare holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (2★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 60.8/100, placing it #11800 of 14703 facilities nationally and #275 of 341 in Massachusetts. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Norwood Healthcare receives a reported average of 3 hours of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 40 minutes; Licensed Practical Nurse (LPN) — 36 minutes; Nurse Aide — 1 hour 44 minutes. On weekends, total nurse staffing is 2 hours 43 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 24.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 4 fine(s) totaling $166,977. 2 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 4 fine(s) totaling $166,977, and 0 Medicare payment denial(s). Total penalties: 4. The Total Weighted Health Survey Score is 262.5 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Norwood Healthcare ranks 11800th out of 14,703 facilities (composite score: 60.8/100), placing it in the bottom 25% nationwide. Within MA, it ranks 275th out of 341 nursing homes. In Norwood, it ranks 3rd out of 4 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 4. For 2026 staffing: total nurse hours rank #13,152 nationally and RN hours rank #5,527 nationally (#118 in MA). Our composite quality score of 60.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Norwood, visit: https://nursinghomesnearme.org/massachusetts/norwood/

Contact and Location

ADR
Address

460 WASHINGTON STREET, Norwood, MA 2062
Get directions on Google Maps

TEL
LLC
Legal Name

460 WASHINGTON STREET OPERATOR LLC

MAP
Browse by Location

All Massachusetts ·
Norfolk County ·
Norwood ·
ZIP 2062

Facility Details

Number of Certified Beds 170
Average Residents / Day 118 (70% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Norfolk County, MA
City Norwood, MA
ZIP Code 2062
Approved Since February 7, 1989
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 225343
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org