Carleton-Willard Village Retirement & Nursing Ctr is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1983-12-13. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (781) 275-8700 or your local Medicaid office to verify current eligibility.

Carleton-Willard Village Retirement & Nursing Ctr holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (5★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 87.7/100, placing it #932 of 14703 facilities nationally and #21 of 341 in Massachusetts. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Carleton-Willard Village Retirement & Nursing Ctr receives a reported average of 5 hours 8 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 3 minutes; Licensed Practical Nurse (LPN) — 47 minutes; Nurse Aide — 3 hours 19 minutes. On weekends, total nurse staffing is 4 hours 57 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 28.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Carleton-Willard Village Retirement & Nursing Ctr with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 2 fine(s) totaling $25,497. 7 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $25,497, and 0 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 68.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Carleton-Willard Village Retirement & Nursing Ctr ranks 932nd out of 14,703 facilities (composite score: 87.7/100), placing it in the top 10% nationwide. Within MA, it ranks 21st out of 341 nursing homes. For 2026 staffing: total nurse hours rank #1,015 nationally and RN hours rank #1,757 nationally (#25 in MA). Our composite quality score of 87.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Bedford, visit: https://nursinghomesnearme.org/massachusetts/bedford/