CARE ONE AT NORTHAMPTON – NORTHAMPTON, MA

CMS Verified | 2026-03-01

Care One At Northampton

548 ELM STREET, Northampton, MA 1060
(413) 586-3150
125 beds
All Northampton facilities
4.0*
Overall
3.0*
Health Inspection
5.0*
Quality Care
2.0*
Staffing
84.04
Score /100
#2033
National Rank

#2033
of 14703 facilities
National
86.2% position
#62
of 341 in MA
State Rank
#1
of 5 in Hampshire
County Rank
#1
of 1 in Northampton
City Rank
#1
of 1 in ZIP 1060
ZIP Rank






About Care One At NorthamptonCare One At Northampton is located at 548 Elm Street, Northampton, MA, reachable at (413) 586-3150. This For profit – Limited Liability company facility operates 125.0 certified beds and serves an average of 99 residents per day. It is part of the Careone network (37 facilities nationwide). Medicare and Medicaid services have been provided since 1978-02-01. The facility currently holds a above average (4-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

Care One At Northampton

Address

548 Elm Street, Northampton, MA 1060

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 125 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: CAREONE

Quick Verdict

Overall Quality
✅ Above Average (4★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
✅ Excellent (5★) quality of care
Compliance
❌ 4 fine(s) over 5 years
5-Year Trend
Improving over 5 years
84.04
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#2033 of 14703 nationally – #62 of 341 in Massachusetts

Who Is This Facility Best For?

Care One At Northampton offers a mid-range care option in Northampton, MA. It is particularly well-suited for long-term residents based on its Quality Measure scores. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

4 / 5
Health Inspection

3 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

5 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightCare One At Northampton currently provides 3 hours 43 minutes of total nurse staffing per resident per day, including 26 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover stands at 48.0% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 43 minutes
Nurse Aide Hours2 hours 4 minutes
Licensed Practical Nurse (LPN) Hours1 hour 13 minutes
Registered Nurse (RN) Hours26 minutes
Physical Therapist Hours5 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 17 minutes
Weekend Registered Nurse (RN) Hours15 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 2 fine(s) totaling $39,819. No substantiated complaints have been recorded in the available data.
Number of Fines (current period) 2
Total Fines Amount $39819.0
Payment Denials 0
Total Penalties 2
Abuse Flag on Record N
Total Weighted Health Survey Score 34.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#2,033
of 14,703
National
Top 14%
#62
of 341
MA State
Top 18% in MA
#1
of 5
️ Hampshire County
Best in county
#1
of 1
️ Northampton
Best in city
#1
of 1
ZIP 1060
Best in ZIP

Nationally, Care One At Northampton ranks 2033rd out of 14,703 facilities (composite score: 84.0/100), placing it in the top 25% nationwide. Within MA, it ranks 62nd out of 341 nursing homes. For 2026 staffing: total nurse hours rank #6,955 nationally and RN hours rank #10,016 nationally (#258 in MA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank MA State Rank Note
2022 3.68 #6,459 / 14,703 #147 / 341 Above average
2023 3.84 #5,157 / 14,703 #97 / 341 Above average
2024 3.50 #8,251 / 14,703 #214 / 341 Below average
2025 3.55 #8,350 / 14,703 #223 / 341 Below average
2026 3.72 #6,955 / 14,703 #166 / 341 Above average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank MA State Rank Note
2022 0.54 #7,925 / 14,703 #217 / 341 Below average
2023 0.52 #7,810 / 14,703 #224 / 341 Below average
2024 0.46 #9,147 / 14,703 #251 / 341 Below average
2025 0.39 #10,992 / 14,703 #294 / 341 Below average
2026 0.44 #10,016 / 14,703 #258 / 341 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Care One At Northampton is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1978-02-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (413) 586-3150 or your local Medicaid office to verify current eligibility.

Care One At Northampton holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (2★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 84.0/100, placing it #2033 of 14703 facilities nationally and #62 of 341 in Massachusetts. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Care One At Northampton receives a reported average of 3 hours 43 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 26 minutes; Licensed Practical Nurse (LPN) — 1 hour 13 minutes; Nurse Aide — 2 hours 4 minutes. On weekends, total nurse staffing is 3 hours 17 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 48.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $39,819. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $39,819, and 0 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 34.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Care One At Northampton ranks 2033rd out of 14,703 facilities (composite score: 84.0/100), placing it in the top 25% nationwide. Within MA, it ranks 62nd out of 341 nursing homes. For 2026 staffing: total nurse hours rank #6,955 nationally and RN hours rank #10,016 nationally (#258 in MA). Our composite quality score of 84.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Northampton, visit: https://nursinghomesnearme.org/massachusetts/northampton/

Contact and Location

ADR
Address

548 ELM STREET, Northampton, MA 1060
Get directions on Google Maps

TEL
LLC
Legal Name

548 ELM STREET OPERATING COMPANY, LLC

MAP

Facility Details

Number of Certified Beds 125
Average Residents / Day 99 (80% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Hampshire County, MA
City Northampton, MA
ZIP Code 1060
Approved Since February 1, 1978
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 225257
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org