Regalcare At Holyoke is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1974-03-31. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (413) 538-7470 or your local Medicaid office to verify current eligibility.

Regalcare At Holyoke holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (1★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 52.4/100, placing it #13711 of 14703 facilities nationally and #330 of 341 in Massachusetts. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Regalcare At Holyoke receives a reported average of 3 hours 38 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 13 minutes; Licensed Practical Nurse (LPN) — 1 hour 21 minutes; Nurse Aide — 2 hours 4 minutes. On weekends, total nurse staffing is 3 hours 13 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 51.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $13,153. 9 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $13,153, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 74.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Regalcare At Holyoke ranks 13711th out of 14,703 facilities (composite score: 52.4/100), placing it in the bottom 25% nationwide. Within MA, it ranks 330th out of 341 nursing homes. In Holyoke, it ranks 8th out of 8 facilities. Among facilities sharing its ZIP code, it ranks 8th of 8. For 2026 staffing: total nurse hours rank #7,742 nationally and RN hours rank #13,737 nationally (#332 in MA). Our composite quality score of 52.4/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Holyoke, visit: https://nursinghomesnearme.org/massachusetts/holyoke/