CHARLWELL HOUSE HEALTH AND REHABILITATION – NORWOOD, MA

CMS Verified | 2026-03-01

Charlwell House Health And Rehabilitation

305 WALPOLE STREET, Norwood, MA 2062
(781) 762-7700
124 beds
All Norwood facilities
1.0*
Overall
2.0*
Health Inspection
1.0*
Quality Care
4.0*
Staffing
50.35
Score /100
#13967
National Rank

#13967
of 14703 facilities
National
5.0% position
#336
of 341 in MA
State Rank
#32
of 33 in Norfolk
County Rank
#4
of 4 in Norwood
City Rank
#4
of 4 in ZIP 2062
ZIP Rank






About Charlwell House Health And RehabilitationCharlwell House Health And Rehabilitation is located at 305 Walpole Street, Norwood, MA, reachable at (781) 762-7700. This For profit – Limited Liability company facility operates 124.0 certified beds and serves an average of 77 residents per day. It is part of the Best Care Services network (10 facilities nationwide). Medicare and Medicaid services have been provided since 1972-02-15. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Charlwell House Health And Rehabilitation

Address

305 Walpole Street, Norwood, MA 2062

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 124 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: BEST CARE SERVICES

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
✅ Above Average (4★) staffing rating
Quality of Care
❌ Poor (1★) quality of care
Compliance
❌ 73 fine(s) over 5 years
5-Year Trend
Declining over 5 years
50.35
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#13967 of 14703 nationally – #336 of 341 in Massachusetts

Who Is This Facility Best For?

Charlwell House Health And Rehabilitation may be considered for families with limited options in Norwood, MA, but its lower CMS ratings suggest careful due diligence is warranted. Above-average staffing levels make it a good option for residents needing intensive nursing care.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

2 / 5
Staffing Rating

4 / 5
Quality Measures (QM)

1 / 5
Long-Stay QM Rating

2 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightCharlwell House Health And Rehabilitation currently provides 3 hours 19 minutes of total nurse staffing per resident per day, including 41 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. Total nursing staff turnover is 32.8%, near the national average.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 19 minutes
Nurse Aide Hours2 hours
Licensed Practical Nurse (LPN) Hours38 minutes
Registered Nurse (RN) Hours41 minutes
Physical Therapist Hours2 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 1 minute
Weekend Registered Nurse (RN) Hours36 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 73 fine(s) over the 5-year period, totaling $1,907,463. 3 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 65.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#13,967
of 14,703
National
Bottom 10%
#336
of 341
MA State
Bottom 5% in MA
#32
of 33
️ Norfolk County
#32 of 33
#4
of 4
️ Norwood
#4 of 4
#4
of 4
ZIP 2062
#4 of 4

Nationally, Charlwell House Health And Rehabilitation ranks 13967th out of 14,703 facilities (composite score: 50.4/100), placing it in the bottom 25% nationwide. Within MA, it ranks 336th out of 341 nursing homes. In Norwood, it ranks 4th out of 4 facilities. Among facilities sharing its ZIP code, it ranks 4th of 4. For 2026 staffing: total nurse hours rank #10,918 nationally and RN hours rank #5,148 nationally (#106 in MA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank MA State Rank Note
2022 4.64 #1,819 / 14,703 #30 / 341 Top 25%
2023 3.84 #5,153 / 14,703 #96 / 341 Above average
2024 3.59 #7,413 / 14,703 #187 / 341 Below average
2025 3.26 #11,138 / 14,703 #291 / 341 ⚠️ Bottom 25%
2026 3.32 #10,918 / 14,703 #286 / 341 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank MA State Rank Note
2022 0.76 #4,348 / 14,703 #104 / 341 Above average
2023 1.04 #1,606 / 14,703 #27 / 341 Top 25%
2024 0.62 #5,867 / 14,703 #156 / 341 Above average
2025 0.76 #3,952 / 14,703 #79 / 341 Above average
2026 0.69 #5,148 / 14,703 #106 / 341 Above average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Charlwell House Health And Rehabilitation is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1972-02-15. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (781) 762-7700 or your local Medicaid office to verify current eligibility.

Charlwell House Health And Rehabilitation holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (4★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 50.4/100, placing it #13967 of 14703 facilities nationally and #336 of 341 in Massachusetts. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Charlwell House Health And Rehabilitation receives a reported average of 3 hours 19 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 41 minutes; Licensed Practical Nurse (LPN) — 38 minutes; Nurse Aide — 2 hours. On weekends, total nurse staffing is 3 hours 1 minute per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 32.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 73 fine(s) over the 5-year period, totaling $1,907,463. 3 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 65.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Charlwell House Health And Rehabilitation ranks 13967th out of 14,703 facilities (composite score: 50.4/100), placing it in the bottom 25% nationwide. Within MA, it ranks 336th out of 341 nursing homes. In Norwood, it ranks 4th out of 4 facilities. Among facilities sharing its ZIP code, it ranks 4th of 4. For 2026 staffing: total nurse hours rank #10,918 nationally and RN hours rank #5,148 nationally (#106 in MA). Our composite quality score of 50.4/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Norwood, visit: https://nursinghomesnearme.org/massachusetts/norwood/

Contact and Location

ADR
Address

305 WALPOLE STREET, Norwood, MA 2062
Get directions on Google Maps

TEL
LLC
Legal Name

CHARWELL HOUSE SNF OPERATIONS BHC LLC

MAP
Browse by Location

All Massachusetts ·
Norfolk County ·
Norwood ·
ZIP 2062

Facility Details

Number of Certified Beds 124
Average Residents / Day 77 (62% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Norfolk County, MA
City Norwood, MA
ZIP Code 2062
Approved Since February 15, 1972
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 225208
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org