NORTHWEST HEALTHCARE CENTER – BALTIMORE, MD

CMS Verified | 2026-03-01

Northwest Healthcare Center

4601 PALL MALL ROAD, Baltimore, MD 21215
(410) 664-5551
91 beds
All Baltimore facilities
2.0*
Overall
2.0*
Health Inspection
4.0*
Quality Care
4.0*
Staffing
74.6
Score /100
#6113
National Rank

#6113
of 14703 facilities
National
58.4% position
#103
of 221 in MD
State Rank
#13
County Rank
#18
of 39 in Baltimore
City Rank
#2
of 5 in ZIP 21215
ZIP Rank






About Northwest Healthcare CenterNorthwest Healthcare Center is located at 4601 Pall Mall Road, Baltimore, MD, reachable at (410) 664-5551. This For profit – Corporation facility operates 91.0 certified beds and serves an average of 83 residents per day. It is part of the Communicare Health network (122 facilities nationwide). Medicare and Medicaid services have been provided since 2004-09-14. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Northwest Healthcare Center

Address

4601 Pall Mall Road, Baltimore, MD 21215

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 91 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: COMMUNICARE HEALTH

Quick Verdict

Overall Quality
⚠️ Below Average (2★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
✅ Above Average (4★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
❌ 36 fine(s) over 5 years
5-Year Trend
Improving over 5 years
74.6
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#6113 of 14703 nationally – #103 of 221 in Maryland

Who Is This Facility Best For?

Northwest Healthcare Center may be considered for families with limited options in Baltimore, MD, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores. Above-average staffing levels make it a good option for residents needing intensive nursing care.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

2 / 5
Health Inspection

2 / 5
Staffing Rating

4 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightNorthwest Healthcare Center currently provides 3 hours 29 minutes of total nurse staffing per resident per day, including 37 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. Total nursing staff turnover stands at 36.5% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 29 minutes
Nurse Aide Hours2 hours 2 minutes
Licensed Practical Nurse (LPN) Hours50 minutes
Registered Nurse (RN) Hours37 minutes
Physical Therapist Hours1 minute

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours
Weekend Registered Nurse (RN) Hours26 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance Summary⚠️ CMS has flagged Northwest Healthcare Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. The facility has received 36 fine(s) over the 5-year period, totaling $386,141. 9 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record Y
Total Weighted Health Survey Score 43.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#6,113
of 14,703
National
Top 42%
#103
of 221
MD State
Top 47% in MD
#13
of 27
️ Baltimore City County
#13 of 27
#18
of 39
️ Baltimore
#18 of 39
#2
of 5
ZIP 21215
#2 of 5

Nationally, Northwest Healthcare Center ranks 6113th out of 14,703 facilities (composite score: 74.6/100), placing it in the above average nationwide. Within MD, it ranks 103rd out of 221 nursing homes. In Baltimore, it ranks 18th out of 39 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 5. For 2026 staffing: total nurse hours rank #9,188 nationally and RN hours rank #6,295 nationally (#140 in MD).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank MD State Rank Note
2022 2.99 #11,758 / 14,703 #202 / 221 ⚠️ Bottom 25%
2023 2.99 #11,992 / 14,703 #190 / 221 ⚠️ Bottom 25%
2024 3.08 #11,998 / 14,703 #201 / 221 ⚠️ Bottom 25%
2025 3.34 #10,448 / 14,703 #161 / 221 Below average
2026 3.49 #9,188 / 14,703 #145 / 221 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank MD State Rank Note
2022 0.85 #3,320 / 14,703 #86 / 221 Top 25%
2023 0.76 #3,786 / 14,703 #84 / 221 Above average
2024 0.73 #4,094 / 14,703 #102 / 221 Above average
2025 0.74 #4,158 / 14,703 #88 / 221 Above average
2026 0.62 #6,295 / 14,703 #140 / 221 Above average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Northwest Healthcare Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2004-09-14. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (410) 664-5551 or your local Medicaid office to verify current eligibility.

Northwest Healthcare Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 74.6/100, placing it #6113 of 14703 facilities nationally and #103 of 221 in Maryland. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Northwest Healthcare Center receives a reported average of 3 hours 29 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 37 minutes; Licensed Practical Nurse (LPN) — 50 minutes; Nurse Aide — 2 hours 2 minutes. On weekends, total nurse staffing is 3 hours per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 36.5%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Northwest Healthcare Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. The facility has received 36 fine(s) over the 5-year period, totaling $386,141. 9 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 43.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Northwest Healthcare Center ranks 6113th out of 14,703 facilities (composite score: 74.6/100), placing it in the above average nationwide. Within MD, it ranks 103rd out of 221 nursing homes. In Baltimore, it ranks 18th out of 39 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 5. For 2026 staffing: total nurse hours rank #9,188 nationally and RN hours rank #6,295 nationally (#140 in MD). Our composite quality score of 74.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Baltimore, visit: https://nursinghomesnearme.org/maryland/baltimore/

Contact and Location

ADR
Address

4601 PALL MALL ROAD, Baltimore, MD 21215
Get directions on Google Maps

TEL
LLC
Legal Name

NORTHWEST SNF LLC

MAP

Facility Details

Number of Certified Beds 91
Average Residents / Day 83 (91% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Baltimore City County, MD
City Baltimore, MD
ZIP Code 21215
Approved Since September 14, 2004
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 215346
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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