Willow Brooke Ct Skilled Care Ctr At Heron Point is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1991-11-07. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (410) 778-7300 or your local Medicaid office to verify current eligibility.

Willow Brooke Ct Skilled Care Ctr At Heron Point holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (5★), and Quality of Resident Care (N/A★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 83.6/100, placing it #2192 of 14703 facilities nationally and #40 of 221 in Maryland. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Willow Brooke Ct Skilled Care Ctr At Heron Point receives a reported average of 5 hours 29 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 49 minutes; Licensed Practical Nurse (LPN) — 1 hour; Nurse Aide — 2 hours 40 minutes. On weekends, total nurse staffing is 4 hours 20 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 21.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $15,440. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $15,440, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 50.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Willow Brooke Ct Skilled Care Ctr At Heron Point ranks 2192nd out of 14,703 facilities (composite score: 83.6/100), placing it in the top 25% nationwide. Within MD, it ranks 40th out of 221 nursing homes. In Chestertown, it ranks 1st out of 3 facilities. Among facilities sharing its ZIP code, it ranks 1st of 3. For 2026 staffing: total nurse hours rank #641 nationally and RN hours rank #296 nationally (#6 in MD). Our composite quality score of 83.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Chestertown, visit: https://nursinghomesnearme.org/maryland/chestertown/