The Oaks is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2002-03-22. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (318) 387-5300 or your local Medicaid office to verify current eligibility.

The Oaks holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (2★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 56.0/100, placing it #13064 of 14703 facilities nationally and #183 of 266 in Louisiana. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Oaks receives a reported average of 3 hours 47 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 8 minutes; Licensed Practical Nurse (LPN) — 1 hour 25 minutes; Nurse Aide — 2 hours 14 minutes. On weekends, total nurse staffing is 3 hours 23 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 65.9%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $27,005. 7 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $27,005, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 51.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Oaks ranks 13064th out of 14,703 facilities (composite score: 56.0/100), placing it in the bottom 25% nationwide. Within LA, it ranks 183rd out of 266 nursing homes. In Monroe, it ranks 4th out of 7 facilities. For 2026 staffing: total nurse hours rank #6,523 nationally and RN hours rank #14,083 nationally (#226 in LA). Our composite quality score of 56.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Monroe, visit: https://nursinghomesnearme.org/louisiana/monroe/