Village Health Care at The Glen – Shreveport, LA

CMS Verified | 2026-03-01

Village Health Care At The Glen

403 E. Flournoy Lucas, Shreveport, LA 71115
(318) 213-3500
126 beds
All Shreveport facilities
3.0*
Overall
3.0*
Health Inspection
2.0*
Quality Care
4.0*
Staffing
69.73
Score /100
#8424
National Rank

#8424
of 14703 facilities
National
42.7% position
#60
of 266 in LA
State Rank
#5
of 22 in Caddo
County Rank
#4
of 21 in Shreveport
City Rank
#3
of 3 in ZIP 71115
ZIP Rank






About Village Health Care At The GlenVillage Health Care At The Glen is located at 403 E. Flournoy Lucas, Shreveport, LA, reachable at (318) 213-3500. This Non profit – Corporation facility operates 126.0 certified beds and serves an average of 101 residents per day. Medicare and Medicaid services have been provided since 2001-10-08. The facility currently holds a average (3-star) overall CMS rating.
Facility

Village Health Care At The Glen

Address

403 E. Flournoy Lucas, Shreveport, LA 71115

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 126 Certified Beds
  • Ownership: Non profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
⚠️ Average (3★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
✅ Above Average (4★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
⚠️ 1 fine(s) over 5 years
5-Year Trend
Improving over 5 years
69.73
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#8424 of 14703 nationally – #60 of 266 in Louisiana

Who Is This Facility Best For?

Village Health Care At The Glen offers a mid-range care option in Shreveport, LA. Above-average staffing levels make it a good option for residents needing intensive nursing care.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

3 / 5
Health Inspection

3 / 5
Staffing Rating

4 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

2 / 5
Short-Stay QM Rating

2 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightVillage Health Care At The Glen currently provides 4 hours 25 minutes of total nurse staffing per resident per day, including 11 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. Total nursing staff turnover stands at 47.9% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 25 minutes
Nurse Aide Hours3 hours 7 minutes
Licensed Practical Nurse (LPN) Hours1 hour 8 minutes
Registered Nurse (RN) Hours11 minutes
Physical Therapist Hours3 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours4 hours 13 minutes
Weekend Registered Nurse (RN) Hours5 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 1 fine(s) over the 5-year period, totaling $43,826. 3 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 61.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#8,424
of 14,703
National
Bottom 43%
#60
of 266
LA State
Top 23% in LA
#5
of 22
️ Caddo County
#5 of 22
#4
of 21
️ Shreveport
#4 of 21
#3
of 3
ZIP 71115
#3 of 3

Nationally, Village Health Care At The Glen ranks 8424th out of 14,703 facilities (composite score: 69.7/100), placing it in the below average nationwide. Within LA, it ranks 60th out of 266 nursing homes. In Shreveport, it ranks 4th out of 21 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #2,678 nationally and RN hours rank #13,925 nationally (#197 in LA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank LA State Rank Note
2022 6.95 #166 / 14,703 #5 / 266 Top 5%
2023 6.52 #222 / 14,703 #5 / 266 Top 5%
2024 6.71 #201 / 14,703 #7 / 266 Top 5%
2025 6.79 #207 / 14,703 #6 / 266 Top 5%
2026 4.42 #2,678 / 14,703 #26 / 266 Top 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank LA State Rank Note
2022 0.17 #13,774 / 14,703 #179 / 266 ⚠️ Bottom 10%
2023 0.22 #13,305 / 14,703 #121 / 266 ⚠️ Bottom 10%
2024 0.20 #13,646 / 14,703 #149 / 266 ⚠️ Bottom 10%
2025 0.29 #12,834 / 14,703 #80 / 266 ⚠️ Bottom 25%
2026 0.18 #13,925 / 14,703 #197 / 266 ⚠️ Bottom 10%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Village Health Care At The Glen is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2001-10-08. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (318) 213-3500 or your local Medicaid office to verify current eligibility.

Village Health Care At The Glen holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (4★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 69.7/100, placing it #8424 of 14703 facilities nationally and #60 of 266 in Louisiana. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Village Health Care At The Glen receives a reported average of 4 hours 25 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 11 minutes; Licensed Practical Nurse (LPN) — 1 hour 8 minutes; Nurse Aide — 3 hours 7 minutes. On weekends, total nurse staffing is 4 hours 13 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 47.9%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 1 fine(s) over the 5-year period, totaling $43,826. 3 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 61.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Village Health Care At The Glen ranks 8424th out of 14,703 facilities (composite score: 69.7/100), placing it in the below average nationwide. Within LA, it ranks 60th out of 266 nursing homes. In Shreveport, it ranks 4th out of 21 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #2,678 nationally and RN hours rank #13,925 nationally (#197 in LA). Our composite quality score of 69.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Shreveport, visit: https://nursinghomesnearme.org/louisiana/shreveport/

Contact and Location

ADR
Address

403 E. Flournoy Lucas, Shreveport, LA 71115
Get directions on Google Maps

TEL
LLC
Legal Name

THE GLEN RETIREMENT SYSTEM

MAP
Browse by Location

All Louisiana ·
Caddo County ·
Shreveport ·
ZIP 71115

Facility Details

Number of Certified Beds 126
Average Residents / Day 101 (80% occupancy)
Ownership Type Non profit – Corporation
Provider Type Medicare and Medicaid
County Caddo County, LA
City Shreveport, LA
ZIP Code 71115
Approved Since October 8, 2001
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 195533
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org