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This facility was first approved to provide Medicare and Medicaid services on 03/16/2000. It does not belong to a continuing care retirement community. The affiliated entity name is Creative Solutions In Healthcare. This facility has a Resident and Family Council.
The overall rating is 2 stars, with a health inspection rating of 1 stars, a quality measures rating of 5 stars, a long-stay QM rating of 5 stars, a short-stay QM rating of N/A stars, and a staffing rating of 4 stars.
The reported total nurse staffing hours per resident per day is 3 hours and 27 minutes, nurse aide staffing hours is 1 hour and 54 minutes, LPN staffing hours is 52 minutes, RN staffing hours is 42 minutes, and licensed staffing hours is 1 hour and 34 minutes. On weekends, total nurse staff hours per resident per day is 2 hours and 55 minutes, and registered nurse hours per resident per day is 30 minutes. Physical therapist staffing hours per resident per day are 4 minutes.
The facility has reported 13 facility-related incidents, 18 substantiated complaints, 14 citations from infection control inspections, and 5 fines, with the total amount of fines in dollars being $83,224. The number of payment denials is 1, and the total number of penalties is 6.
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| Normandy Terrace Nursing & Rehabilitation Center Phone | (210) 648-0101 |
| Normandy Terrace Nursing & Rehabilitation Center Address | 841 Rice Rd |
| City | San Antonio |
| State | TX |
| ZIP Code | 78220 |
| County | Bexar |
| Overall Rating | |
| Health Inspection Rating | |
| QM Rating | |
| Long-Stay QM Rating | |
| Short-Stay QM Rating | |
| Staffing Rating |
| Number of Certified Beds | 320 |
| Average Number of Residents per Day | 90.6 |
| Legal Business Name | West Wharton County Hospital District |
| Affiliated Entity Name | Creative Solutions In Healthcare |
| Ownership Type | Government – Hospital district |
| Provider Type | Medicare and Medicaid |
| Provider Resides in Hospital | No |
| Legal Business Name | WEST WHARTON COUNTY HOSPITAL DISTRICT |
| Date First Approved to Provide Medicare and Medicaid Services | 3/16/2000 |
| Affiliated Entity Name | CREATIVE SOLUTIONS IN HEALTHCARE |
| Continuing Care Retirement Community | No |
| Most Recent Health Inspection More Than 2 Years Ago | No |
| Provider Changed Ownership in Last 12 Months | No |
| With a Resident and Family Council | Resident |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Reported Total Nurse Staffing Hours per Resident per Day | 3 hours 27 minutes |
| Reported Nurse Aide Staffing Hours per Resident per Day | 1 hour 54 minutes |
| Reported LPN Staffing Hours per Resident per Day | 52 minutes |
| Reported RN Staffing Hours per Resident per Day | |
| Reported Licensed Staffing Hours per Resident per Day | 1 hour 34 minutes |
| Total number of nurse staff hours per resident per day on the weekend | 2 hours 55 minutes |
| Registered Nurse hours per resident per day on the weekend | 30 minutes |
| Reported Physical Therapist Staffing Hours per Resident Per Day | 3 minutes 31 seconds |
| Number of Facility Reported Incidents | 13 |
| Number of Substantiated Complaints | 18 |
| Number of Citations from Infection Control Inspections | 14 |
| Number of Fines | 5 |
| Total Amount of Fines in Dollars | $83,224 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 6 |
| Provider | Bed Count | Rating | Distance (Miles) |
| Southeast Nursing & Rehabilitation Center | 116 | 1 | 2.4 |
| Buena Vida Nursing And Rehab-San Antonio | 222 | 2 | 2.5 |
| Pecan Valley Rehabilitation And Healthcare | 124 | 1 | 2.6 |
| Highland Nursing Center | 59 | 2 | 3.4 |
| River City Care Center | 100 | 2 | 4.2 |
| Parklane West Healthcare Center | 124 | 1 | 4.5 |
| The Rio At Mission Trails | 124 | 2 | 4.5 |
| The Village At Incarnate Word | 60 | 5 | 5.5 |
| Northeast Rehabilitation And Healthcare Center | 120 | 2 | 5.9 |
| Windsor Mission Oaks | 150 | 2 | 5.4 |
Data is based on CMS Nursing homes including rehab services dataset. Processing Date: 11/1/2024.