Heritage Manor Of Mandeville is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1993-08-05. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (985) 626-4798 or your local Medicaid office to verify current eligibility.

Heritage Manor Of Mandeville holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (2★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 52.9/100, placing it #13623 of 14703 facilities nationally and #215 of 266 in Louisiana. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Heritage Manor Of Mandeville receives a reported average of 3 hours 53 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 18 minutes; Licensed Practical Nurse (LPN) — 1 hour 10 minutes; Nurse Aide — 2 hours 25 minutes. On weekends, total nurse staffing is 3 hours 34 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 70.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $9,318. 8 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $9,318, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 49.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Heritage Manor Of Mandeville ranks 13623rd out of 14,703 facilities (composite score: 52.9/100), placing it in the bottom 25% nationwide. Within LA, it ranks 215th out of 266 nursing homes. In Mandeville, it ranks 1st out of 2 facilities. For 2026 staffing: total nurse hours rank #5,631 nationally and RN hours rank #12,646 nationally (#63 in LA). Our composite quality score of 52.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Mandeville, visit: https://nursinghomesnearme.org/louisiana/mandeville/