The Willows At Springhurst is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1991-12-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (502) 412-3775 or your local Medicaid office to verify current eligibility.

The Willows At Springhurst holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (4★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 87.0/100, placing it #1106 of 14703 facilities nationally and #18 of 268 in Kentucky. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Willows At Springhurst receives a reported average of 4 hours 8 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 8 minutes; Licensed Practical Nurse (LPN) — 46 minutes; Nurse Aide — 2 hours 14 minutes. On weekends, total nurse staffing is 3 hours 25 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 35.6%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 8 fine(s) over the 5-year period, totaling $37,366. 4 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 30.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Willows At Springhurst ranks 1106th out of 14,703 facilities (composite score: 87.0/100), placing it in the top 10% nationwide. Within KY, it ranks 18th out of 268 nursing homes. In Louisville, it ranks 5th out of 35 facilities. For 2026 staffing: total nurse hours rank #4,062 nationally and RN hours rank #1,369 nationally (#25 in KY). Our composite quality score of 87.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Louisville, visit: https://nursinghomesnearme.org/kentucky/louisville/