Charlene Manor Extended Care Facility – Greenfield, MA

The Charlene Manor Extended Care Facility located at 130 Colrain Road, Greenfield, MA 1301, with telephone number (413) 774-3724, is a Non profit – Corporation facility with 123 certified beds. It has an average of 117 residents per day and is classified under Medicare and Medicaid. The legal business name is Greenfield Management Systems Inc.

This facility was first approved to provide Medicare and Medicaid services on 11/22/1988. It does not belong to a continuing care retirement community. The affiliated entity name is Integritus Healthcare. This facility has a Resident and Family Council.

The overall rating is 2 stars, with a health inspection rating of 2 stars, a quality measures rating of 4 stars, a long-stay QM rating of 4 stars, a short-stay QM rating of 4 stars, and a staffing rating of 2 stars.

The reported total nurse staffing hours per resident per day is 4 hours and 15 minutes, nurse aide staffing hours is 2 hours and 38 minutes, LPN staffing hours is 1 hour and 4 minutes, RN staffing hours is 33 minutes, and licensed staffing hours is 1 hour and 37 minutes. On weekends, total nurse staff hours per resident per day is 3 hours and 45 minutes, and registered nurse hours per resident per day is 23 minutes. Physical therapist staffing hours per resident per day are 5 minutes.

The facility has reported 0 facility-related incidents, 3 substantiated complaints, no citations from infection control inspections, and 3 fines, with the total amount of fines in dollars being $80,207. The number of payment denials is 0, and the total number of penalties is 3.

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