East Bank Center, Llc is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2004-08-30. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (815) 633-6810 or your local Medicaid office to verify current eligibility.

East Bank Center, Llc holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 83.3/100, placing it #2300 of 14703 facilities nationally and #39 of 668 in Illinois. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at East Bank Center, Llc receives a reported average of 5 hours 22 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 10 minutes; Licensed Practical Nurse (LPN) — 1 hour 22 minutes; Nurse Aide — 2 hours 50 minutes. On weekends, total nurse staffing is 4 hours 44 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 65.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 4 fine(s) over the 5-year period, totaling $243,450. 14 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 1 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 60.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, East Bank Center, Llc ranks 2300th out of 14,703 facilities (composite score: 83.3/100), placing it in the top 25% nationwide. Within IL, it ranks 39th out of 668 nursing homes. For 2026 staffing: total nurse hours rank #745 nationally and RN hours rank #1,253 nationally (#72 in IL). Our composite quality score of 83.3/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Loves Park, visit: https://nursinghomesnearme.org/illinois/loves-park/