HARMONY PALOS – PALOS HEIGHTS, IL

CMS Verified | 2026-03-01

Harmony Palos

11860 SOUTHWEST HIGHWAY, Palos Heights, IL 60463
(708) 361-4555
130 beds
All Palos Heights facilities
3.0*
Overall
3.0*
Health Inspection
3.0*
Quality Care
2.0*
Staffing
59.83
Score /100
#12102
National Rank

#12102
of 14703 facilities
National
17.7% position
#341
of 668 in IL
State Rank
#116
of 202 in Cook
County Rank
#2
City Rank
#2
of 3 in ZIP 60463
ZIP Rank






About Harmony PalosHarmony Palos is located at 11860 Southwest Highway, Palos Heights, IL, reachable at (708) 361-4555. This For profit – Limited Liability company facility operates 130.0 certified beds and serves an average of 87 residents per day. It is part of the Legacy Healthcare network (90 facilities nationwide). Medicare and Medicaid services have been provided since 1996-06-12. The facility currently holds a average (3-star) overall CMS rating.
Facility

Harmony Palos

Address

11860 Southwest Highway, Palos Heights, IL 60463

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 130 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: LEGACY HEALTHCARE

Quick Verdict

Overall Quality
⚠️ Average (3★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
❌ 16 fine(s) over 5 years
5-Year Trend
Declining over 5 years
59.83
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#12102 of 14703 nationally – #341 of 668 in Illinois

Who Is This Facility Best For?

Harmony Palos offers a mid-range care option in Palos Heights, IL. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

3 / 5
Health Inspection

3 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

2 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightHarmony Palos currently provides 3 hours 35 minutes of total nurse staffing per resident per day, including 1 hour 9 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. RN staffing hours have fluctuated between 85 and 69 min/day over the past five years, indicating some instability in skilled nurse coverage. Total nursing staff turnover is high at 66.0%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 35 minutes
Nurse Aide Hours2 hours 3 minutes
Licensed Practical Nurse (LPN) Hours23 minutes
Registered Nurse (RN) Hours1 hour 9 minutes
Physical Therapist Hours2 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 25 minutes
Weekend Registered Nurse (RN) Hours1 hour 7 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 2 fine(s) totaling $39,805. 34 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 2
Total Fines Amount $39805.0
Payment Denials 0
Total Penalties 2
Abuse Flag on Record N
Total Weighted Health Survey Score 112.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#12,102
of 14,703
National
Bottom 18%
#341
of 668
IL State
Bottom 49% in IL
#116
of 202
️ Cook County
#116 of 202
#2
of 3
️ Palos Heights
#2 of 3
#2
of 3
ZIP 60463
#2 of 3

Nationally, Harmony Palos ranks 12102nd out of 14,703 facilities (composite score: 59.8/100), placing it in the bottom 25% nationwide. Within IL, it ranks 341st out of 668 nursing homes. In Palos Heights, it ranks 2nd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 3. For 2026 staffing: total nurse hours rank #8,250 nationally and RN hours rank #1,280 nationally (#74 in IL).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank IL State Rank Note
2022 3.38 #8,860 / 14,703 #232 / 668 Below average
2023 3.65 #6,584 / 14,703 #178 / 668 Above average
2024 3.25 #10,624 / 14,703 #352 / 668 Below average
2025 3.28 #11,027 / 14,703 #336 / 668 Below average
2026 3.58 #8,250 / 14,703 #223 / 668 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank IL State Rank Note
2022 1.42 #694 / 14,703 #57 / 668 Top 5%
2023 1.19 #1,065 / 14,703 #71 / 668 Top 10%
2024 0.99 #1,833 / 14,703 #124 / 668 Top 25%
2025 0.82 #3,231 / 14,703 #175 / 668 Top 25%
2026 1.16 #1,280 / 14,703 #74 / 668 Top 10%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Harmony Palos is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1996-06-12. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (708) 361-4555 or your local Medicaid office to verify current eligibility.

Harmony Palos holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (2★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 59.8/100, placing it #12102 of 14703 facilities nationally and #341 of 668 in Illinois. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Harmony Palos receives a reported average of 3 hours 35 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 9 minutes; Licensed Practical Nurse (LPN) — 23 minutes; Nurse Aide — 2 hours 3 minutes. On weekends, total nurse staffing is 3 hours 25 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 66.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $39,805. 34 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $39,805, and 0 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 112.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Harmony Palos ranks 12102nd out of 14,703 facilities (composite score: 59.8/100), placing it in the bottom 25% nationwide. Within IL, it ranks 341st out of 668 nursing homes. In Palos Heights, it ranks 2nd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 3. For 2026 staffing: total nurse hours rank #8,250 nationally and RN hours rank #1,280 nationally (#74 in IL). Our composite quality score of 59.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Palos Heights, visit: https://nursinghomesnearme.org/illinois/palos-heights/

Contact and Location

ADR
Address

11860 SOUTHWEST HIGHWAY, Palos Heights, IL 60463
Get directions on Google Maps

TEL
LLC
Legal Name

PHW SKILLED NURSING FACILITY, LLC

MAP
Browse by Location

All Illinois ·
Cook County ·
Palos Heights ·
ZIP 60463

Facility Details

Number of Certified Beds 130
Average Residents / Day 87 (68% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Cook County, IL
City Palos Heights, IL
ZIP Code 60463
Approved Since June 12, 1996
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 145893
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org