Complete Care at Margate Park – CHICAGO, IL

CMS Verified | 2026-03-01

Complete Care At Margate Park

4920 NORTH KENMORE, Chicago, IL 60640
(773) 769-2700
310 beds
All Chicago facilities
1.0*
Overall
1.0*
Health Inspection
1.0*
Quality Care
1.0*
Staffing
35.86
Score /100
#14654
National Rank

#14654
of 14703 facilities
National
0.3% position
#653
of 668 in IL
State Rank
#196
of 202 in Cook
County Rank
#73
of 77 in Chicago
City Rank
#8
of 8 in ZIP 60640
ZIP Rank






About Complete Care At Margate ParkComplete Care At Margate Park is located at 4920 North Kenmore, Chicago, IL, reachable at (773) 769-2700. This For profit – Limited Liability company facility operates 310.0 certified beds and serves an average of 190 residents per day. It is part of the Complete Care network (85 facilities nationwide). Medicare and Medicaid services have been provided since 1996-08-01. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Complete Care At Margate Park

Address

4920 North Kenmore, Chicago, IL 60640

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 310 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: COMPLETE CARE

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
❌ Poor (1★) quality of care
Compliance
❌ 28 fine(s) over 5 years
5-Year Trend
Declining over 5 years
35.86
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#14654 of 14703 nationally – #653 of 668 in Illinois

Who Is This Facility Best For?

Complete Care At Margate Park may be considered for families with limited options in Chicago, IL, but its lower CMS ratings suggest careful due diligence is warranted. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

1 / 5
Long-Stay QM Rating

1 / 5
Short-Stay QM Rating

N/A

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightComplete Care At Margate Park currently provides 2 hours 51 minutes of total nurse staffing per resident per day, including 25 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover stands at 40.1% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing2 hours 51 minutes
Nurse Aide Hours1 hour 42 minutes
Licensed Practical Nurse (LPN) Hours44 minutes
Registered Nurse (RN) Hours25 minutes
Physical Therapist Hours1 minute

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 31 minutes
Weekend Registered Nurse (RN) Hours24 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance Summary⚠️ CMS has flagged Complete Care At Margate Park with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 5 fine(s) totaling $149,598. 90 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 5
Total Fines Amount $149598.0
Payment Denials 1
Total Penalties 6
Abuse Flag on Record Y
Total Weighted Health Survey Score 292.75 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#14,654
of 14,703
National
Bottom 1%
#653
of 668
IL State
Bottom 5% in IL
#196
of 202
️ Cook County
#196 of 202
#73
of 77
️ Chicago
#73 of 77
#8
of 8
ZIP 60640
#8 of 8

Nationally, Complete Care At Margate Park ranks 14654th out of 14,703 facilities (composite score: 35.9/100), placing it in the bottom 25% nationwide. Within IL, it ranks 653rd out of 668 nursing homes. In Chicago, it ranks 73rd out of 77 facilities. Among facilities sharing its ZIP code, it ranks 8th of 8. For 2026 staffing: total nurse hours rank #13,579 nationally and RN hours rank #10,520 nationally (#501 in IL).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank IL State Rank Note
2022 2.23 #13,838 / 14,703 #573 / 668 ⚠️ Bottom 10%
2023 2.58 #13,522 / 14,703 #543 / 668 ⚠️ Bottom 10%
2024 2.70 #13,581 / 14,703 #549 / 668 ⚠️ Bottom 10%
2025 3.13 #12,155 / 14,703 #396 / 668 ⚠️ Bottom 25%
2026 2.86 #13,579 / 14,703 #521 / 668 ⚠️ Bottom 10%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank IL State Rank Note
2022 0.29 #12,623 / 14,703 #587 / 668 ⚠️ Bottom 25%
2023 0.47 #8,783 / 14,703 #439 / 668 Below average
2024 0.41 #10,156 / 14,703 #495 / 668 Below average
2025 0.57 #7,011 / 14,703 #336 / 668 Above average
2026 0.42 #10,520 / 14,703 #501 / 668 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Complete Care At Margate Park is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1996-08-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (773) 769-2700 or your local Medicaid office to verify current eligibility.

Complete Care At Margate Park holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (1★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 35.9/100, placing it #14654 of 14703 facilities nationally and #653 of 668 in Illinois. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Complete Care At Margate Park receives a reported average of 2 hours 51 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 25 minutes; Licensed Practical Nurse (LPN) — 44 minutes; Nurse Aide — 1 hour 42 minutes. On weekends, total nurse staffing is 2 hours 31 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 40.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Complete Care At Margate Park with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 5 fine(s) totaling $149,598. 90 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 5 fine(s) totaling $149,598, and 1 Medicare payment denial(s). Total penalties: 6. The Total Weighted Health Survey Score is 292.75 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Complete Care At Margate Park ranks 14654th out of 14,703 facilities (composite score: 35.9/100), placing it in the bottom 25% nationwide. Within IL, it ranks 653rd out of 668 nursing homes. In Chicago, it ranks 73rd out of 77 facilities. Among facilities sharing its ZIP code, it ranks 8th of 8. For 2026 staffing: total nurse hours rank #13,579 nationally and RN hours rank #10,520 nationally (#501 in IL). Our composite quality score of 35.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Chicago, visit: https://nursinghomesnearme.org/illinois/chicago/

Contact and Location

ADR
Address

4920 NORTH KENMORE, Chicago, IL 60640
Get directions on Google Maps

TEL
LLC
Legal Name

UPTOWN CARE AND REHABILITATION CENTER LLC

MAP
Browse by Location

All Illinois ·
Cook County ·
Chicago ·
ZIP 60640

Facility Details

Number of Certified Beds 310
Average Residents / Day 190 (62% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Cook County, IL
City Chicago, IL
ZIP Code 60640
Approved Since August 1, 1996
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 145881
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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